Holly Roseaman

Administrative support to Head of AAU; diary, travel & expense management, organisation & preparation of weekly Management Meetings, bi-weekly Unit Meetings, minute-taking, action tracking, document archiving, upkeep of procedural SharePoint. Budget tracking, KPI monitoring, external procurement, work plan & staff leave coordination, analysis of internal performance metrics. Organisation of two 3-day Learning & Development events, tracking of professional qualifications & CPEs, socialising of L&D resources.

Administrative Support including diary management, team meetings, document production, proofreading, editing & archiving of policy notes, updating of online emergency guidance. Event Management of a large-scale hybrid event involving over 200 international participants, extensive internal & external stakeholder liaison, creation, distribution & archiving of event materials, technical support of the event.

Diary, travel & expense management, weekly international HR team meetings, maintenance of drives & data rooms, extensive PO creation & supplier liaison. Document preparation & minute-taking for meetings of the Board, GEC, & organisation of the REMCO, creation & distribution of minutes. Restructuration of bonus schemes for c.120 managers, liaison with all stakeholders, overhaul of global distribution of employee advantage cards. Organisation of annual HR management retreats, bi-annual EWC meetings.

Diary, travel & expense management to 2 consultants, visa applications, email & telephone communications, invoicing &d client liaison, daily maintenance of the internal candidate database. Project support including production of pitch documents, letters of proposition & NDAs, preparation of confidential candidate & reference reports, scheduling of all pitch, long/short-list presentation, interviews, consistent communication with stakeholders, archiving of all related documentation, international liaison.

Diary, travel & expense management, visa applications, email/telephone communication, organisation of media appearances & interviews. Organisation & document production for various management/Board level meetings. Organisation of EMEA Board meetings within France, regular engagement with the Marketing team for annual events e.g. Polo matches, cocktails. Financial reporting on Key Clients, maintenance of internal CRM software & contact lists then later implementation of Salesforce.

Department of Financial Guarantees (Real Estate) Production of contractual documents on behalf of insurers for a portfolio of 1 200 clients, & supervision of invoicing. Financial analysis of PNLs in the context of financial guarantees for Real Estate agents.

Department of Aviation Negotiating competitive rates & placing In-Flight & Combined Single Limit aviation insurance policies. Client invoicing & provision of reactive customer support in the face of frequent & often urgent contractual modifications. Establishing rapport with prestige clients as well as sales activities at trade fairs & other professional events, & targeting specific markets & expanding our professional portfolio through the use of online aviation databases.

Supporting recruitment across all levels & roles: filtering of CVs, organisation of interviews, verification of RIBA certification & other professional certificates, oversight of the progression of the recruitment process, sensitive & appropriate communication with successful & unsuccessful candidates. Managing 200 personnel files & related holiday, sickness & absence records & health insurance subscriptions. Providing logistical & administrative support as required across 3 regional offices.