
Dr. Ingo Hary
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ingo Hary
Manage customer analytics; build and promote customer-centric category analytics, and commercialization of customer-centric analyses and reports. Manage all outbound customer communications across all communication channels (digital couponing; web targeting; checkout-couponing; Email; mail). Develop & manage automated, dynamic outbound marketing campaigns for driving incremental sales. Evaluation & implementation of online targeting and customer tracking technologies.
Decision making support at the product category, store, regional, and national level using customer data analyses (promotional campaigns; assortment optimization; store layout optimization; expansion planning). Customer Segmentation & promoting it's use across the organization. Manage outbound customer communications, implement multi-channel customer contact strategies. Promote customer centricity in planning, designing, and executing outbound customer communications.
- 2008 - 2010
Head of Customer Analytics
Swisscom (Schweiz) AG
- 2005 - 2007
Head of CRM Strategy and Analytics
Swisscom Fixnet AG
- 2004 - 2005
Customer Care & SME Life Science Manager
SAS Institute AG
- 2001 - 2004
Consultant (data mining and advanced analytics)
SAS Institute AG
- 1999 - 2001
Database Marketing Project Manager
Otto Versand GmbH
- 1991 - 1997
Research Scientist
Humboldt-University of Berlin
Ausbildung von Ingo Hary
- 2003 - 2005
Entrepreneurial Management
Institute of Management Berlin
- 1991 - 1998
Bio-economics of agricultural production systems
Humboldt-University of Berlin
- 1987 - 1991
Agricultural Economics
Technical University of Berlin
Agriculural policy, market and development economics
- 1983 - 1985
Agricultural Sciences
Justus-Liebig-Universität Giessen
Sprachen
Deutsch
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Englisch
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Französisch
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