Joachim Heuser

Management of the Operations Area for the SAP Solution "Market Communication for Utilities/MaKo (Marktkommunikation) für den Energiemarkt in Deutschland" during the a very significant extension of the customer base. Objectives: Ensure a reliable 24h*7 operations of the network in compliance with the regularly changing BNetzA regulations, additionally limit the impact of increasing customer numbers/data amounts on the effort/Head count invested in/on operations -4 teams worldwide

SAP Customer Specific Agile Development Projects: a. MVP for Customer Solution “Platform for Construction-Site Logistics”, based on SAP BTP (here: SAP Integration Suite, SAP Extension Suite), SaaS b. 2nd Release of Customer Specific solution, Automotive Industry, SAP BTP based c. Sprint 0 for Customer Specific Solution "Alternative Investments" based on S/4Hana Treasury

Process Data Mining - Cost Analysis of SAP's "MBC-Multi Bank Connectivity" Cloud Solution connecting several hundred SAP Customers and Banks. Objectives: a. Provide detailed insights on cost situation , e.g. (unit) costs pulled from data only available on cost center/IO & monthly work progress reports on program level, across all onboarding types, technical interfaces and market roles across all countries and time b. Concept for a streamlined organisational and procedural setup

Overhaul of/functional Extensions to the SAP IBSO's "Supplier Logistics for the Automotive Industry" standard solution + several parallel customer specific extensions - Coordination of workstreams/projects across Standard Development, IBSO Product Dev and IBSO customer specific Dev teams - Development in cooperation w/ Lighthouse customer under time, resource, quality and scope constraints

PoC "OneCart" (SAP Commerce Cloud/SAP Hybris, SAP BTP) for German Industrial Manufacturing Conglomerate

Global Logistics Network for the Pharmaceutical Industry connecting 600+ Supplier Companies for 20+ Customers - 12+ Parallelly running, separate onboarding projects for customers across the globe connecting each with up to 300 suppliers - 200+ parallelly running small onboarding projects for supplier companies worldwide - Program productized as "SAP Information Collaboration Hub for the Life Sciences" - Core Team: >80 project/customer engagement managers and engineers, Extended Team: 300+ contributors

SAP Store - Web Sales: - Created concepts for web analytics with both Google Analytics & Adobe (Omniture) Analytics, customer tracking & behavioral analysis, personalization and campaign management on SAP Store - Drove respective implementation projects - Set up operations - Established conversion/performance analysis for complete product portfolio

SAP Global Marketing: - Specification and development of tools for Sales Automation which enable high frequency, low volume sales deals. Orchestration of Deployment to German Data Centers. - Rollout of these tools to several European Markets. - Set-up of respective Operations Groups

SAP Board Projects - Reorg of SAP Global Inside Sales & Web Sales - Workstream Lead : Gobal Product Portfolio & regional Sales Bags - Definition of global Product Portfolio: market potential vs. product availability, needed vs. available Sales BoM incl. Sales Trainings. Eval of gaps - Alignment with regional sales orgs: Definition of local sales bags based on regional realities

Go-To-Market Org for SAP ByDesign: - Workstream lead - Collecting, condensing & analysing market requirements - Feeding early adopter feedback back to Product Development

SAP Standard Software Development Organization: - Finalizing organisational transfer of Department from SAP Consulting to the SAP Standard Development Org

J2EE Development, Enterprise scale customer specific development projects in the Pharmacutical and Logistics Industries, 25 team members

Portal implementation and development projects, custom specific development, coordinator for J2EE & ABAP development groups and Usability consulting team with 60+ members, xApp market introduction. Automotive, Pharmaceuticals, Telecommunications & Utilities Industries

Transferred to a new, independent subsidiary of SAP: "e-SAP.de": Marketplace implementation projects, J2EE development group, 20 team members Managing organisational transfer of Department to SAP Consulting

SAP Internal Business Consulting/SAP IT: Java & ABAP Development & implementation projects for Purchasing and HR solutions in cooperation with SAP Standard Product Development

Research project on „Applicability of intranets to worldwide engineering processes in manufacturing“

Developer for Hard- and Software for patter recognition and image processing, neural networks, fuzzy logic, artificial intelligence, parallel processing, transputer, DSP. Document management in the Banking industry.

Industriebetriebslehre, Operations Research, Marketing

Techn. Informatik, Artificial Intelligence, Bildverarbeitung