Johanna Schneider

Design prospects search strategies and execute visits to potential clients to present the products to companies in Europe. Generate business relationships with potential customers for future business.

National Commercial Manager IFX Networks / Colombia Compliance with monthly goals regarding the commercialization of technology and telecommunications products. Development and implementation of market strategies focused on attracting customers for the organization. Plan, develop and execute the commercial strategy to maximize the income of each client (upgrade).

Plan, organize, integrate, direct and control the commercial operations of the channels oriented to Sales, Marketing and Distribution Channels at the National level, defining operating models that allow to achieve the proposed goals and objectives. Develop the plan and the achievement of the Strategic Partners for the operation of the channel. Plan and execute the sales budget, retention and customer service and whatever concerned the operation of the product channel.

Develop the commercial strategic plan and Customer Service, in accordance with corporate guidelines. Design and Implementation of strategies for sales, attention, retention and customer loyalty in the mix of channels (Call Center and Points of Contact). Plan, design and implementation of an efficient outsourcing model for the sale, attention and solution of claims (PQR), achieving high standards of quality in the operation and reducing risks and operation costs.