Karl Marcoux

Coordinate all schedules and manpower for 182 Photomart installs and system upgraded for CompuCom/HP for Meijer's Stores.

Responsible for all Profit/Loss and manpower scheduling for installation of medical monitoring equipment throughout the 13 state Western Region, as well as business development to increase monthly contracts and additional billable opportunities. Managed 10 full time Field Technicians and 1 temporar

Managed manpower scheduling and customer coordination within the Northwest Region (Alaska, Washington, Oregon and Northern California). This included 30 Technicians, both direct reports and contractors. I managed the same agencies for the Los Angeles and Pacific Region with 25 Technicians, both di

Managed day-to-day customer contact, problem solving parts ramping, contract documentation, information distribution, SLA requirements and tracked trends of account service contracts, both major and minor accounts nationwide. Service Provider Network Manager Start up manager responsible to crea

Managed all major remodels, relocations, new branch opening nationwide and IMAC activity for computer equipment and related software at bank branches and loan centers west of the Mississippi. Managed 9 Field Technicians, Casual Technicians and other Sub-contractors as needed.

Created a new Technical Services Department, including all policies and procedures. Managed total profit/loss, personnel and projects. Direct reporting; 5 Project Managers, 4 Lead Supervisors, 19 Installation Technicians and 1 Estimator, $3 million annual revenue.

Concurrently both positions and included total profit/loss management, personnel management and project management. Direct reporting; 28 field technicians and 3 support technicians in ten offices with over $10 million annual revenue.