Lena Kisselbach

Risk & Compliance. International Regulatory and Governance Management for 10 European markets; reporting line into CRO; governance of international committees; e.g., management operations, product governance, conduct standards, risk control; project lead, e.g., Code of Conduct; ethical and regulatory trainings and guidance; coordination of regulatory inquiries across markets, guidance and reporting to Board; Compliance monitoring; Compliance review of products, training, marketing, and Solvency II policies.

Risk & Compliance. International Business and Compliance Management for 10 European markets; Compliance review of products, training, quality assurance, sales and marketing materials; Compliance monitoring reviews; e.g. complaints, claims, selling; coordination of committees; e.g. management operations, product governance, conduct standards; project lead, e.g. implementation of group-wide whistleblowing system, vulnerable customers, office plan; review of Compliance, Risk, Solvency II policies and reports.

Finance. Methods, reporting, and digitalization: Planning and implementation of digitalization measures, dissemination of digital tools and agile work methods (Scrum), execution of trainings and creation of training materials, communication for inter-, cross-divisional and social network collaboration, projects for robotic process automation (RPA) for the application of robots within the finance division, and project for the optimization of the internal control system (ICS) within the compliance divison.

Finance. Controlling of value creation, product- and processes calculation: Reporting, cost calculation and validation, evaluation of systems and quality control, creation of calculation models, complilation and examination of cost allocations, prozess optimization, and design thinking projects.

Public Sector and Healthcare, Sales churches and social customers. SAP and CRM, sales and order processing, data processing, development and execution of employee training series for SalesSAP and the English language, presentations, customer care, office and field service.

Group Services, Telekom Training, training centre Bielefeld. Planning and coordination of recruitment process for part-time studies, preparation and execution of employment tests and interviews.

Services Risques et Assurances, Pôle Ressources Humaines. Development of insured events, creation of dossiers, case analyses.

Zertifizierung

Theoretical analysis and practice-oriented elaboration of the topic "Justifiability of Lying in Business? Lying as an Ethical Risk in the Leadership Context".

Part-time M.Sc, 100% in English, focus on leadership skills, entrepreneuril spirit, and sense of responsibility.

Dual course of studies, broad coverage of fields, linkage between theoretical insights and practical corporate experiences.