Linh Phan

•Wrote content, provided quality assurance and managed website to complement and achieve set business results, as well as to ensure consistent brand alignment for all marketing initiatives across the UK•Developed, reviewed and disseminated key messages and objectives through weekly email campaigns to promote incentive programme, increase engagement and support business line marketing plans and communications strategies

•Wrote and reviewed due diligence reports on companies and individuals, relating to financial and industry topics, within the Canadian and international marketplace•Researched information and analyzed content from internal and third-party sources, with a focus on securities investigations, regulatory sanctions and court summaries•Created and edited managerial presentations and departmental documents, including a 250-page procedures manual•Trained new employees on departmental policies and procedures

•Conducted substantive editing on features to improve clarity and coherence•Copy edited articles to ensure they adhered to the in-house style guide and Canadian Press style guide•Proofread material to verify copy editing and other mark-up was processed

Applied Studies with Human Resources Management Minor