
Luana Tavares
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Luana Tavares
- Created KPI working structure to monitor customer satisfaction process and team's performance - Managed team of 7 in-house and remote employees supervising the customer service relations and policies - Achieved a 40 % increase in customer experience rating within first 5 months
- 9 Monate, Apr. 2017 - Dez. 2017
Marketing Manager
MGun
- Increased client social media user engagement by 50% through content creation and new marketing campaigns - Defined and analyzed marketing strategies to meet market trends and reach the client objectives which lead to 40% sales increase for client
- 1 Jahr und 1 Monat, Feb. 2016 - Feb. 2017
International Account Manager
fermax
- Delivered and surpassed 30% cost reduction targets through negotiation - Increased client satisfaction by 65% within 8 month through troubleshooting by implementing strategies such as report sheet and technical trainings of alarms and cameras security kits for clients
Ausbildung von Luana Tavares
- 3 Jahre und 10 Monate, Okt. 2011 - Juli 2015
Communication studies
SRH Hochschule Berlin
The focus is on Brand Management and Advertising, Corporate Communications and Public Relations, Digital Media Management and TV Management and Broadcasting, designing internal and external communications directives, and managing the flow of information, including online communication.
XING Mitglieder mit ähnlichen Profilangaben
XING – Das Jobs-Netzwerk
Über eine Million Jobs
Entdecke mit XING genau den Job, der wirklich zu Dir passt.
Persönliche Job-Angebote
Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.
21 Mio. Mitglieder
Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.
Kostenlos profitieren
Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.
