Lubos Cmuchar

responsible for leading a team of 8 CS specialists, performance in service level. extention of EDI communication, minimalization volume of complaints, credit note Optimization of deliveries, consolidation, MOQ, cartoon Qty, delivery frequency, shelf lives controls. Cooperation with 3rd party logistic service providers and achieving saving costs. Managing month-end close activities and credit limit, ensuring compliance requirements e.g. SOP and GDP.

I was a Local BPO for Planning Track of Pilot Global Enterprise program SAP. I led a team of planners within the demand the distribution, material requirement planning and production planning in production site (in Opava) and Commercial unit in Prague. I was a member of the core team together with global management team and consultants. I achieved all phases from master data managment, change management, cut-over activities, role mapping, testing, data migration.

responsible for Demand/Supply planning of Teva portfolio. Improving forecast accuracy based on close planning collaboration with marketing team, organazing demand reviews, optimizing warehouse inventory, days of coverage, ABC categorization, seting-up SOP project of reviews with suppliers, coordinating supplies. collaborating with registration, finance department, portfolio and artwork management. Implementing VMI model of automatic sales replenishments from Teva to wholesalers (Infor system).

I led a small CS team ordering diagnostic methods and instruments. Responsible for order entry, coordination of supplies, complaints processing, invoicing, creating P&L analysis for new agreements. I was responsible for EDI-ordering and E-catalogue. Improving individual customer approach of the team and offering best service level for customer satisfaction.

Logistics