Mahmoud Abdelhay

Responsibilities: • Oversee daily shop operations in an effective manner ensuring profitability. • Effectively communicates by actively listening and sharing information with co workers, superiors and customers • Convincing the customer on the quality & price ratio of the brands as well as the store. • Meets commitments, accepts accountability and stays focused under pressure. • Focused on sales and displays pro active attitude while handling customers, puts in best efforts to transform prospective sal

Prepares and types correspondence. Sends outgoing mail, both interoffice and outside of the office. Routes mail, faxes and other printed matter, Orders and maintains office supplies and equipment. Attend & Take meeting minutes . Also carrying out tasks of the day-to-day business. Responsible For: • Following all departments’ duties. • Communicate with golfers by phone and in writing regarding marketing Golf facilities, membership and other services. • Conducting Marketing survey about existing and pot

• All the duties manager. • Set the marketing plan along with management. • Following all departments’ duties. • The procedure Of Memberships, ٌRenewals. • Have a very good background in the Golf Rules and Regulations and its implementation • Guest Relations. • The membership fees & hand it over to finance department. • Controller all the department activities. • Enter acting with the communities highest standard (either Egyptians or foreigners) to relay their comments to the management, Handling an

Reports to the General Manager, and have the prime responsibility for the effective implementation of company’s operations and staffing of the Pro Shop Starter, Marshal, Stage Area, and other related services. • Handle reservation by phone (answers all telephone inquiries & registration). • Organizing and operate the pro-shop, the starter room and club car. • Pro-shop Administration. • Keep the stock under control. • Prepares all guests accounts. • Handles guests Complains.