Maksim Sazhin

− Developing business strategies and plans that align with Olvisible short-term and long-term goals − Leadership and motivation of employees to increase their involvement in work, leading to the formation of a highly effective management team − Overseeing operations and business activities in order to ensure that they achieve the desired results and are in line with the overall strategy and mission − Communication with customers and providers

− Provided technical leadership and management direction to the IT Operations team of more than 150 employees and successfully implemented cost-saving initiatives, resulting in a 18% increase in profitability − Streamlined operational processes, resulting in a 23% reduction in production time and improved overall efficiency − Developed and implemented strategic plans to expand the company’s market share, resulting in a 30% increase in revenue

− Managed 34 projects, completing all on time and within budget − Increased project efficiency by 20% through the introduction of flexible methodologies and ongoing improvement initiative − Signed contracts and established strong relationships with five large third-party suppliers, ensuring on-time deliveries and cost savings of 12% − Collaborated with the sales department to identify project opportunities, resulting in an increase of 17% in annual project revenues

- Development of IT Strategy, IT Budget − Managed IT Department − Achieved centralization of IT management − Implemented Project Management and Portfolio Project Management based on PMBoK. Organized 6 Developer teams according to modern standards. It made ability to meet deadlines in time in 74%. − Increasing quality of IT Support. Implemented ITSM: Incident Management, Problem Management, Service Level Management. Were archived 94% of agreed SLA. In the beginning we had only ~50%.

- Implementation of 1C "Management of Production Enterprise " v8.1 − Contract management with third-party organizations providing services and hardware and software of the company − Adaptation of business processes in accordance with the implementation of IT technologies − Support and maintenance of IT infrastructure − Installation and configuration of necessary updates for IT systems and used programs − Providing support for office PBX

-Work as member of system administration team of the Holding − The second and third line of user support. Configuring and supporting infrastructure services. Windows Server 2003 and 2008, Microsoft Exchange 2003, Microsoft ISA, Citrix Presentation Server 4.5, Veritas Backup Exec. − Mass setup of servers for the startup of a new division within the Holding - more than 100 servers to support IT infrastructure in the company's remote offices. Developing a solution for working with system images - Norton Ghost

-Enterprise IT infrastructure management. 500 Users, 20 Servers, 50 network devices − Recovery and further support for Active Directory. Infrastructure configuration based on Microsoft 2003 Server solutions. Migrating workstations from Windows 98 to Windows XP SP2. − Recruitment, resource planning to provide IT support in 3 shifts from 7-23 hours. Task setting, performance monitoring. Employee development, training. − Incident and Problem management and control over their resolving. Purchase of equipment