Marcel Zuberbühler

Life provides support to organizations faced with turbulent times by helping them mobilize forces, minimize any productivity loss arising from change, speed up their implementation and deliver sustainable solutions to help them fully realize the intended benefits. Life provides simple, effective and efficient approaches to help organisations to stay on course in turbulent times, enabling them to boost their competitive advantage and emerge from changes stronger.

Swisscom Management Consulting supports banks with their digital transformation and digitisation projects. Offering advice on strategy, customer interaction and customer retention, we help banks to stand out in the market and offer their customers an exceptional experience. In addition, we support them to increase their efficiency and automation levels by optimising their processes and IT strategy.

Conceptualization and operationalization of strategic initiatives and programs in the area of ​​Digital Banking Services. Advising banks on the strategic positioning and development of innovative financial services in the field of digital banking. Development and management of an innovation portfolio in the area of ​​SME Financial Services. Consulting and monitoring of operational and strategic projects.

Management of BU Projects, responsible for project business Raiffeisen Switzerland and the Raiffeisen Group. Management of project resources in terms of project portfolio management, program and project management, business analysis and test management. Specification and development of frameworks, methods and tools.

Managing Information Services and Corporate Development; responsible for all the IT (Information Technology) and corporate development operations of the company. This also means to provide technology and process vision and leadership for developing and implementing IT and operational initiatives, that creates and maintains leadership for the enterprise, in a constantly changing and intensely competitive marketplace, during a tremendous turnaround and growth phase.

Managing the corporate project and process office. Responsible for the corporate strategic project-portfolio /-management.

Management Consulting, System Integration & Software Development - Internet Solutions, Business & Operation Support Systems.

IT Services with: Project Office/-Management, Software Engineering/-Development, Data Center Operation, Internal Computing, Application Management; Third Party & Subcontractor Management; Customer Care Center Operation with: Help Desk Support, Administration and Billing, Competence Center Business & Private and Call Center Services.

Definition, implementation and control of the Y2K policy for Central Europe and consulting and control of the international organization / subsidiaries