Marcello Trevino-Conroy
Bis 2024, Community & Technical Support, Innit Audio
Nauen, Deutschland
Über mich
Relocating from Scandinavia, I am an experienced marketing storyteller with a knack for solving challenges. Proficient in crafting compelling narratives that resonate across diverse platforms. I have a versatile portfolio which spans across different industries and markets.
Werdegang
Berufserfahrung von Marcello Trevino-Conroy
Bis heute 4 Jahre und 6 Monate, seit Jan. 2020
Content Creator
Freelance / Self-employed
8 Monate, Sep. 2023 - Apr. 2024
Community & Technical Support
Innit Audio
- Solved 100+ support tickets and queries - Penned and published 30+ help articles - Created and onboarded a community help program for our social profiles - Worked cross functionally with the marketing and analytics team to optimize MPS scores. - Spent 40+ total hours of in-game testing to optimize Innit's performance across a variety of FPS and immersive titles - Took a near always-on approach to community happenings across EU & NA markets
10 Monate, Mai 2022 - Feb. 2023
Community Manager
CREED Media
- Served as Community Manager for 3 top client profiles long-term, alongside a multitude of shorter-term projects as project assistant. - Grew accounts consistently from 0 to 10k followers across TikTok and Instagram - Generated client-facing pitches, Influencer rosters, briefs, and social media reports - Exceeded project expectations by 20% routinely - Filmed, edited, and aggregated content using professional video editing software. - Achieved 10mil+ views under a branded hashtag for an account I led.
5 Monate, Jan. 2022 - Mai 2022
Social Media Lead
Digmak AB
Sprachen
Englisch
Muttersprache
Schwedisch
Grundlagen
Deutsch
Grundlagen
Spanisch
Muttersprache