Marcello Trevino-Conroy
Skills
Timeline
Professional experience for Marcello Trevino-Conroy
- Current 6 years and 6 months, since Jan 2020
Content Creator
Freelance / Self-employed
- 8 months, Sep 2023 - Apr 2024
Community & Technical Support
Innit Audio
- Solved 100+ support tickets and queries - Penned and published 30+ help articles - Created and onboarded a community help program for our social profiles - Worked cross functionally with the marketing and analytics team to optimize MPS scores. - Spent 40+ total hours of in-game testing to optimize Innit's performance across a variety of FPS and immersive titles - Took a near always-on approach to community happenings across EU & NA markets
- 10 months, May 2022 - Feb 2023
Community Manager
CREED Media
- Served as Community Manager for 3 top client profiles long-term, alongside a multitude of shorter-term projects as project assistant. - Grew accounts consistently from 0 to 10k followers across TikTok and Instagram - Generated client-facing pitches, Influencer rosters, briefs, and social media reports - Exceeded project expectations by 20% routinely - Filmed, edited, and aggregated content using professional video editing software. - Achieved 10mil+ views under a branded hashtag for an account I led.
- 5 months, Jan 2022 - May 2022
Social Media Lead
Digmak AB
Languages
English
C2 (Expert / native speaker)
Swedish
A1-A2 (Basic)
German
A1-A2 (Basic)
Spanish
C2 (Expert / native speaker)
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