Dipl.-Ing. Marek Kele

> Customer support and daily communication with clients in after-sales service > Support and processing of all requests from the field sales team > Order processing > Tracking deliveries > Review and handling of supply chain issues > Handling complaints related to quality and transport issues > Return order processing, issuing of debit/credit notes > Regular evaluations/statistics in my area of ​​work (eg. delivery performance, various SAP evaluations, etc)

- Sales activities for existing customers in my area of responsibility - Processing of customer inquiries and customer support with technical questions / problems - Support in external sales - Market research in my area of responsibility

- responsible for sales and after sales services for thermo-king refrigerators and freezers - Handling of the usual tasks of the service branch manager

> Establishment and business development of the slovakian branch of TT-Thermo King

->Analysis and evaluation of supply chain processes; ->Identification of bottlenecks and critical points; ->Search for optimal solutions; ->Monitoring of the application of the proposed solutions in practice; ->Active interface between the customers and their service providers; ->Business Development - Establishment and start of operation of the slovak subsidiary of TT-Thermo King (January-June 2017);

->Management of a dispatcher team - 12 subordinates - responsibility for planning and controlling of the daily operation; ->P&L responsibility for the department; ->Further development and optimization of existing processes; ->Project management; ->Administration of all processes in SAP environment;

->Management of a team - 35 subordinates - responsibility for planning and controlling of the daily operation; ->Responsible for the management and implementation of automotive projects focused on price and operation optimization in crossfunctional international teams (for manufacturer Peugeot/Citroen); ->Further development and optimization of existing processes; ->P&L responsibility for the department;

->responsible for seamless operation of X-dock/warehouse ->management of 4-15 subordinates; ->responsible for warehousing of all inbound / outbound flows; ->coordination of shipping of company product portfolio (textile fashion) to B2B customers (by road, sea, air)

english language course in Ireland

->economy of road and public transport; ->forwarding in road transport ->logistics/SCM management