Maria S. Bollettino

• Consistently work on a deep understanding of the customer's key needs and requirements • Expand relationships with existing customers • Make sure the right products and services are delivered to customers in a timely manner • Resolve any issues customers face and handle complaints to maintain trust. • Prepare regular progress reports and forecasts for internal and external stakeholders using key account metrics.

Owner, Writer, Blogger, Editor and Product Manager at Dekoholic.com

In charge of Deautos.com (Leading online solution for buying and selling new and used cars in Argentina): - Responsible for Roadmap (online and mobile platform). Close interaction with Sales Manager and Project Manager - Planning marketing campaigns to ensure market share and profitability (TV, Radio, Graphic and online campaigns) - Responsible of sales training on product positioning – to ensure all members of the Sales team were able to internalize and clearly communicate the product vision

• Responsible of Online and Offline Mkt strategies with high impact campaigns to drive user adoption and virality. • Responsible for a yearly budget of US$ 250.000 • In charge of product backlog oriented in usability improvements • Development and management of sales tools including sales presentations, analysis tools, scripts and positioning documents

Implementation of visual and corporate identity and communication strategies. Content writing and production of communication and promotional materials (Spanish and English), website and newsletter content (for internal and external public). Effective implementation of internal communications campaigns (that awoke the employees sense of participation and unity spirit). Media relations and clipping follow-up and advertising agency liaison. Planning and execution of corporate events.

Evaluation of demographics, prices, distribution channels, and marketing outlets Report generation that analyse competition and customers Analysis of campaign's return on investment Identify new market opportunities Creation of questionnaires and surveys

Marketing