Mark Hand

• Acquire, retain and deepen customer relationships by following up, making cold calls and walk in business • Partner with Investment Representatives and Home Lending specialists to deepen client relationships • Maintained 12% quarterly growth in financial products for clients. • Consistently exceeded monthly sales goals

• Developed effective marketing and promotional techniques: such as cold calling, pursuing leads, getting referrals, organizing community groups and network meetings • Marketed new products and financial services as in auto, life, home and commercial insurance • Built strong relationships with customers following-up on a regular basis, providing superior customer consultation, advice, counseling, service and building business to business relationships

• Ranked #2 in Sales, deliveries and customer experience for the last 2 years • Increased deliveries and production by 30% to be ranked the #1 warehouse in the district • Sales of new products and services for all new customers • Provided superior customer communication by solving customer service issues promptly • Provide warehouse functions such as; Daily routing maximization and delivery; assessed service calls at customer site and company property

• Ranked #3 in sales for the region and customer satisfaction • Consistently increased store revenue and sales goals • Merchandising and distribution of products • Built new business and maintain $1 million in existing business • Store management duties when manager was out of the office

• Day to day operations, inside and outside sales, inventory and logistics management and purchasing • Developed and established business to business relationships for wholesale buying and distribution • Automotive technical knowledge • Designed sales and marketing systems to reach the maximum amount of customers • Grew the business to a multistate business