Markus Henk

Videomeet-Team at Deutsche Telekom AG Coaching Audio and Web Conferencing at Deutsche Telekom AG Start-up support: Investment in UC (SaaS) and Telco industry; Interim Management; Know how in: Unified Communications, SaaS solutions; Training for: Direct Sales + Indirect Sales; Coaching for: Business Development and Key Account Managment; Implement Sales Controlling; Analyse database in terms of opportunities and risks; P&A knowledge; Commission schemes; Budget planning; HR-strategy f

Development of local Teams in Dubai, Turkey and South Africa Responsible for revenue, EBIT, expenditures, salary costs, bad debts allowance Expansion of strategic partnerships to local partners, Carriers and IT-companies: Koc.Net (Turkey), DuTel (Dubai), MTN (South Africa), Implementation of strategic Sales plans per country Weekly reporting with local Managers Expansion of global Key Accounts in this region Ensuring global support from Holding, coordination of technical support

Building up and Management of German annual budget (Start-up in 2004) Started in 2004 with 1 employee, 40 employees in 2010 Building up business of 10 Mio € revenue and 39% EBIT p.a. Fastest growing country of Arkadin in 2008, 2009, 2010 Building up TELCO-partnership with Colt Telecom, QuestNet and Corazón Acquisition of biggest global clients in Arkadin: Continental AG and BMW Group (Worldwide contract), Hapag Lloyd, Rohde & Schwarz Management of 40 employees in Germany (Frankfurt, Dus, Muc)

Start-up company in new economy, DSL-connections and VPN services Organization of local offices, building up workflows within the region Building up local offices in Frankfurt, Düsseldorf, Hamburg and Berlin Building up 4,6 Mio € revenue p.a. Recruitment of Key Account Manager and Account Manager Responsibility of local targets per subsidiary Coaching of Key Account Manager and Account Manager Preparation of regional sales strategies Preparation of commission models for each Sales position

Start-up company from the United States in telecommunication Acquisition of new customers in the financial industry Fax and Email broadcast services Expansion of existing business Management of large, existing customers Creation of individual proposals per prospect Contract negotiations Presentation of the company at all management levels Participation in trade fairs Dealing with international customers Product training for customers on site