Dr. Michael Smith

 Provide several times two weeks advanced Project Management Trainings.  Fundamentals, Methods, Examples and map exercise  12 to 15 participants and 2 Coaches

Defining and implementing processes, systems and new core capabilities in the Power Short Term Trading and Dispatching

Configuration Management Program Re-Launch Set up of an ITIL compliant CMDB with HPE as partner Base line study and identification of the HOLD reasons Examination of the vendors performance and achievements Re-prioritizing of the requirements and setting of new program focus Recommendations of a trans division IT landscape integration Vendor selection recommendation Set up Program Share and specification of documentation Ensure security compliance Re-planning and new budget approval

Program Management IT and Business JD Edwards / AS400 legacy ERP system Outsourcing of the global User Supports as Managed Service (7/24 service with 4 new locations) Outsourcing of the global EDI Support Coordination of the employee reorientation within Program and overall Coordination of the needed Business Process Changes Securing SOX Compliance

Beneo is part of the Südzucker Group (food industries) As senior coach and trainer  Coach international PM and owner Teams for the 28 most important Company projects (planning/foundation of manageable projects)  Review existing PM procedures and templates (from IT side provided)  Identify possible hurdles for PM implementation process and show possible implementation set up for the commercial side. Up to a portfolio management.  Design and execute main event on annual worldwide management meeting

Project Management IT & Strategy plus Marketing in Telco Vodafone/Syncronoss as a senior project manager o Take over started and correct initial set up of corporate customer portal development and implementation project o Preparation of on boarding process for future added corporate customer Including: o System architecture o Risk management o Testing set up and issue solving coordination o Task controlling US, Ireland, onsite and India teams o Onsite customer management o UAT driving to sign off and go

As a senior project manager  Support setup for connecting non exchange members on to the Clearing Systems (Start NBP in UK, National Balancing Point)  Integration into existing technical processes and systems  Staff position no reports Initial situation: Running program depends heavily on this part  management attention

As a senior project manager in the world wide initiative to reorganize the collaboration  Take over and correction of initial Project Set Ups for implementing new Collaborations Tools Lotus Live Engage  Organization of the technical domain (active X, user management)  Organization of the business domain (user Readiness, workers council)  Development of an on Boarding process for the User (on und offline training)  Conceptual design of the train the trainer initiative (37 companies)  Set Up and i

o Support establishing new department and guide line implementation o Set up and delivery of system support for the Tolling activities. Including process mapping and system integration for the Tolling Value Chain (e.g.: gas nomination, CO2 and Green Certificate trading, demand forecast o Manage the implementation of electronic confirmation matching. o Manage the upgrade of the Endur System to Version 9.0 including the integration of new Hardware, Production Domain and new End of Day Workflow

o Take over started and correct initial set up of Endur upgrade release to Version 91R2 and start of the delivery, Including: o Failover planning and testing o New hardware and architecture o 32 bit and 64 bit Endur V9 version o Manage vendors and risks o POC automated testing (QTP, QC) o DB system Change o Support new Program manager in new role

Senior project manager in the Company wide reorganisation programme. Set up of Carbon Trading into Endur System Set up Nordic Power Trading into Endur System Set up Endur upgrade release

1.Project manager for the redesign of the procurement process of the fuels needed for electricity production + implementing new IT for trading and risk management 2.Managing the Release change of ENDUR 5.3 to 7.0 and initiating the change to 8.xx (Endur: the trading and risk management system) 3.The management of the software development partnership with Open Link (Vendor of trading and risk management Software) for the logistic solution c Motion. 4. Implementation of the project portfolio management

Project management and consulting at t-online Voice over IP product management. Implementation of Requirement Management, specification of Hardware and business processes.

Project Management and implementation of project management methods as well as consulting several small IT companies in operation issues

Additional studies leading to the PHD and the international Business Administrator (IBA/FH)

Project Management IT Software development AKAP Software Consulting GmbH (software developer) in Landau / Germany Project manager Consultant for the Inventory-Team of the German Post in Darmstadt / Germany

Project manager and Team manager at First Union National Bank, Site Reading Pennsylvania USA Customer service and Quality Assurance team leader Project Manager process reengineering