Basic

Myrto Papagiannakou

will be available soon. 🕑

Gesellschafterin, Head of User Experience, notallbad.

Berlin, Deutschland

Skills

User Experience
Information Architecture
Design Thinking
Concept development
Usability
Human Computer Interaction (Design)
Interaction Design
Product design
Project management
Mentorship
User experience design
Service Design
UX Management
Design Management
Workshop Facilitation
Design Sprints
User Research

Timeline

Professional experience for Myrto Papagiannakou

  • Current , since Nov 2020

    Product Owner

    Tafel Deutschland e.V.

  • Current , since Jan 2020

    Career Coach (External)

    Designlab Learning, Inc.

    As Career Coach at DesignLab I support recent graduates of the UX Academy with their career development. I help them set realistic goals and plan their first/ next steps as Junior Designers. I give them advice on their CV and portfolio, prepare them for interviews, and coach them regarding their first weeks on the job. Coaching Language: English & German

  • Current , since Jan 2020

    Chapter Lead (Berlin)

    This is HCD - The Human Centered Design Network

    Leading the "This is HCD - The Human-Centered Design Network" Chapter in Berlin, I have the opportunity to be an active member of a global rapidly growing community of designers and creators and support This is HCD vision. As the Chapter Lead in Berlin, I am responsible for defining & scheduling new events, inviting and confirming speakers, working with the global This is HCD team, and surfacing new collaborations & initiatives in the local & global community.

  • Current , since Dec 2019

    UX Design Mentor (External)

    The Interaction Design Foundation

    As a UX Design Mentor at the Interaction Design Foundation, I mentor young designers and people interested in a career in the user experience field at the UX Bootcamp of the Interaction Design Foundation.

  • Current , since Jul 2016

    Design Mentor (External)

    Designlab Learning, Inc.

    At DesignLab I mentor young professionals with various levels of expertise - from design enthusiasts up to young designers seeking to broaden their horizons and gain some extra knowledge, experience, and business insight. Focusing on each student's goals and experience I review their assignments, provide feedback on their designs and suggest additional steps that they could take in order to fulfil their goals.

  • Current , since Jan 2016

    Head of User Experience

    notallbad.

    As Co-Founder & Head of User Experience at notallbad, I have the pleasure to work with a team of consultants, designers, and researchers helping our clients to shape valuable, feasible and delightful experiences for their customers. Our mission is to offer high-quality UX design as a service and make UX accessible to companies and organisations across the globe, by simplifying the UX hiring, UX management, and UX distribution processes.

  • 4 months, Aug 2020 - Nov 2020

    UX Strategist

    Taxfix

  • 11 months, May 2019 - Mar 2020

    UX Lead / Senior UX & Service Designer (External)

    ERGO Group AG

    As the UX Lead towards the digital transformation of tight agent’s workflow at ERGO Digital IT, I have the opportunity to work in a dual-language, multidisciplinary team, and in close collaboration with the Program Manager to lead the UX process, being responsible for all UX related communication, and collaboration within the team as well as our deliveries towards senior management, product owners, implementation team, external stakeholders and the implementation team.

  • 4 months, Feb 2019 - May 2019

    Senior UX Designer (External)

    ERGO Group AG

    As Senior UX Designer by ERGO Digital IT I had the opportunity to work on the Proof of Concept towards the digital transformation of agent’s workflow and have an active role throughout the process. Working in close collaboration with the program manager, product owners, and business analysts we set up the core values and vision for the agent's workflow transformation and established a set of design principles to be followed throughout a potential implementation of the concept.

  • 7 months, Aug 2018 - Feb 2019

    UX Lead/ Senior UX Designer & Researcher (External)

    MLP Finanzberatung SE

    As Senior UX Designer & Researcher by MLP Finance pilot I had the opportunity to work on the PoC for the internal Finance Management tool of MLP and play an active role throughout the ideation, research and early implementation process, and also mentor designers from the internal team about User Experience and best practices.

  • 1 year and 2 months, Jul 2017 - Aug 2018

    Senior UX Designer for Vodafone Rewards (External)

    Vodafone Global Enterprise

    Pilot-Market: UK As a member of the Vodafone Rewards UX team, I had the opportunity to work on the new vertical for My Vodafone App, which aims to enhance the loyalty of the existing Vodafone Customers. In close collaboration with the UX Lead, I worked on a variety of concepts supporting the MVP presentation and prototyping for the PoC phase of this feature.

  • 2 years and 1 month, Jul 2015 - Jul 2017

    UX Lead / Senior UX Designer for Vodafone Pay (External)

    Vodafone Global Enterprise

    Markets: UK, Italy, Spain, Netherlands, Germany I led the Vodafone Pay design team, being responsible for all communication, collaboration and team's deliveries towards the implementation team, senior management & external stakeholders, like PayPal and TfL and collecting valuable information & knowledge regarding AML & KYC verification for financial services regulations in European Union.

  • 3 years and 1 month, Jul 2014 - Jul 2017

    Senior UX Designer for Vodafone Wallet (External)

    Vodafone Global Enterprise

    Markets: UK, Italy, Spain, Netherlands, Germany In close collaboration with the UX lead and the product owners I worked on a variety of concepts as well as implementation support for the core Vodafone Wallet framework, the Loyalty (Membership cards, Offers & Rewards), Ticketing (Boarding passes, Entry passes, etc), Transport (NFC MiFare Classic), Campus Access (NFC MiFare Classic and DESFire) verticals of Vodafone Wallet.

  • 5 months, Aug 2016 - Dec 2016

    Senior User Experience Designer (External)

    Friendsurance

    Working in close collaboration with other customer service, marketing and other teams I run design workshops and accompanied ideas from inception to the moment they were released to the public, assisted the teams to prepare, run and evaluate user testings as well as the product team to shape the proposition and introduce new features, identifying use-cases and error-cases as well, reviewing and evaluating deliveries from an UX perspective and setting up design requirements and acceptance criteria.

  • 4 months, Dec 2013 - Mar 2014

    UX/ UI Designer (External)

    Prinovis GmbH & Co. KG (Bertelsmann Printing Group)

    In collaboration with a small, interdisciplinary team at Prinovis I had the opportunity to work on the UX and UI design - from the initial concept phase up to implementation support and documentation of diverse mobile and web applications for Prinovis clients.

  • 1 year and 8 months, Aug 2012 - Mar 2014

    UX/ UI Designer (External)

    Momedica GmbH

    Working with Momedica on medical applications I had the opportunity to familiarise myself with some of the medical protocols and regulations as well as the obstacles in the communication between the medical stuff and the patients.

  • 2 years and 5 months, May 2010 - Sep 2012

    Designer

    SocialThing - Athens, Greece

  • 4 years and 9 months, Dec 2007 - Aug 2012

    Designer

    Freelancer / Selbstständig - Athens, Greece

Educational background for Myrto Papagiannakou

  • 2013 - 2013

    Leuphana digital school: ThinkTank- Ideal City of the 21st Century

    Leuphana Universität Lüneburg

  • 3 years and 10 months, Oct 2005 - Jul 2009

    Visual Communication

    Middlesex University

    Visual Communication, Graphic Design, Illustration

  • User Experience & Interaction Design

    The Interaction Design Foundation

Languages

  • English

    Fluent

  • German

    Fluent

  • Greek

    First language

Wants

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Business Opportunities
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