Nasser Saffari

•Account management for Mustek Europe’s existing customers in Germany, France, U.K and Skandinavia •Market analysis and development of sales strategies for new customers together with product management •Acquisition of new customers •Execution of sales and product presentations •Proposal preparation and negotiations •Product training for technical sales personnel of large customers and distribution partners

-Responsible for the quality of the products sold in Europe in the following categories: Uninterrupted Power Supply (UPS), Navigation systems, DVD-Players and recorders, Digital cameras, picture frames and scanners. This function majorly included quality assurance, issuing of test concepts and hardware checks according to these concepts as well as preparation of test reports for the Senior Management. -Conceptual design and implementation of customer acceptance tests in collaboration with Development & ...

• Technical customer support (mail, phone). • Optimization of processes, conception and development of the internal knowledge management as well as the introduction and evaluation of ticketing systems. • System setup for testing and simulating complex technical customer problems • Sytematic tracking of software updates all products as well as communication of availabiliy of updates.

• Test management and test implementation of vehicle electronics and boardcomputer software. • Analysis of data transfer of bus systems. • Preparation of test reports.

•Responsible for the quality of the products sold in Europe in the following categories: Uninterrupted Power Supply (UPS), Navigation systems, DVD-Players and recorders, Digital cameras, picture frames and scanners. This function majorly included quality assurance, issuing of test concepts and hardware checks according to these concepts as well as preparation of test reports for the Senior Management. •Conceptual design and implementation of customer acceptance tests in collaboration with Development & Sup

•Responsible for the complete production of small batch series for different electronic measuring tools. •Management of production staff. •Quality assurance. •Incoming goods inspection of complicated building components. •Responsible for the organization and storage of raw materials and additives. •Security officer for in-house production. •Migration of the company network from Personal Netware to Windows NT. •Responsible for development of company network on Novell Personal Netware and Windows 3.11