Natalia Andrea Zapata Osorno

Conducted supplier audits ensuring feasibility and ISO 9001 compliance. Led development plans, FAIs, and CTQ definition with inspection/test requirements. Executed supplier visits to verify CTQ steps and compliance. Resolved NCs with 8D, 5-Why, and Ishikawa, driving corrective actions and responsiveness. Adjusted quality routines via risk assessment, KPIs, and performance data.

Transitioned new products to manufacturing, defining processes and managing cross-functional workflows. Planned and executed pilots with full process validation. Ensured supply chain quality and traceability. Collaborated with stakeholders for seamless operations. Created ISO 9001/13485-compliant process flows and documentation. Established KPIs and monitored performance to drive continuous improvement.

Ensured transparency of business results through data-driven monitoring and cost analysis. Developed simulations and forecasts with Finance and Production Planning. Calculated production costs, analyzed trends and deviations, and applied root cause analysis to enhance efficiency. Created strategies to improve economic performance, leveraging strong project and stakeholder management skills.

Developed SPC tools for greater visibility of product and process quality. Boosted efficiency and quality using process knowledge, data analysis, and continuous improvement. Fostered cross-functional collaboration to align initiatives with goals. Implemented KPIs for monitoring and optimization. Applied root cause and statistical analysis to address deviations, defects, and ensure consistent quality standards.