Orsolya Bakos

Duties, responsibilities: - dealing promptly with customer queries -creating and monitoring offers - order processing - invoicing, issuing credit notes - service processing and billing - maintaining customer sales records

Duties, responsibilities: - ensuring high quality of customer service - ensuring the replenishment of the shop - operating the tills - Maintain excellent standards in the stockroom

Duties, responsibilities: - being present and available for clients requiring technical assistance. - respond to questions from all emails and callers. - Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software. - Escalating complex problems to higher level of expertise within organization - Overall administrative tasks

Duties, responsibilities: - updating the company website/social media platforms/customer database - negotiation with local suppliers, organizing/hosting events - preparing customer proposals including pricelist, researching and developing new marketing activities

Duties, responsibilities: -controlling and administrating the incoming goods -daily stock deployment -ordering and accounting for inventories -keeping control of the movements of the goods -keeping contact with suppliers of the hotel -general administrative tasks