PINAR TINAZTEPE KAYA

* Working with stakeholders, project management, development and test team depends on project in telecommunication market. * Working with SLA and KPIs. * Coordinating the meeting and preparing the reports. * Work with service provider to improve levels of service availability. * Escalating to the incidents and problems. * Knowledge of postpaid and prepaid products charging. * Ability to deadlines, goals and objectives. * Testing to the applications, following tickets, coordinating the UAT.

* Understanding of Agile and Waterfall Project Management methodologies. *Driving business improvements. * Writing the analysis documents which were Business Requirement Document (BRD) and Software Requirement Document (SRD). * Working with stakeholders to gather requirements. * Developing reports and presentations. * Responsible for leading my team which had five members and directing, supporting them. Also recommending, developing and implementing policies for operation. * Responsible for cost accounting.

* Responsible for analysis of project from end to end, modelling and testing within Agile environment. * Working with stakeholders to gather requirements. * Creating OLAP cubes over IBM Cognos TM1. Actual and target income were modeled in the form of instant simulation. * Creating the reports over IBM Cognos Report Studio. * Developing dashboards and presentations. * Supporting the projects for deployment. * Supporting to the customers and controlling their ETL Systems over Talend Open Studio.

* Working about Billing & Charging Systems at one of the biggest telecommunication company as an Analyst. * Understanding of Agile and Waterfall Project Management methodologies and driving business improvements. * Working with stakeholders to gather requirements. * Working with checklists according to the Quality Assurance. *Utilizes computerized billing and payable modules to complete billing process.