Papoutsi Afroditi

Conducting speaking exams.Following specific oral exam administration procedures on exam date (checking candidates’ identification, completing absentees’ list, assigning all exam related material and relevant documentation to the supervisor).Ensuring the smooth running of examinations and final reporting to the supervisor

Participating in open discussion involving different topics and feedback acquisition through topic related questionnaire

Participating in educational seminars and events

Teaching English as a Foreign Language to adults ( beginner, senior, exam preparatory courses). Responsibility for provision and delivery of teaching support services. Responsible for implementing specific services. Managing multiple administrative procedures and services

Providing administrative support and customer service.Visits in relation to giving new product information, providing product updates, securing existing adoptions of titles, leaving samples & catalogues.Submitting orders for the individual customer record, maintaining and updating records on the database.Continually reviewing working practice and providing feedback

Teaching English as a Foreign Language to kindergarten, primary, secondary students & adults (pre-junior, junior, senior, exam preparatory courses).Responsibility for provision and delivery of teaching support services

Providing full secretarial assistance.Customer service (order placement by incoming calls, presence in the office).ELT Consultant Support (appointments arrangement, prompt attention to orders).Sales Support (calls for acknowledging receipt of orders, feedback on titles, new commercial presentations).Submitting orders for the individual customer record, maintaining and updating records on the database. Participation in Book & Resource Exhibitions

Providing a consultative sales approach aiming to exceed customer expectation. Making sure displays look good and are full at all times. Processing returns as required in line with company procedures and cash handling. Taking responsibility for resolving customer complaints and queries working within guidelines. Maintaining the cleanliness and presentation of the store

Customer service (order placement by incoming calls, presence in the office).ELT Consultant Support (appointments arrangement, prompt attention to orders).Sales Support (calls for acknowledging receipt of orders, feedback on titles, new commercial presentations).Submitting orders for the individual customer record, maintaining and updating records on the database.Participation in Book & Resource Exhibitions (product information provision, samples offer, catalogues distribution)

Providing administration and customer service. Handling fee payments process for courses & exams.Providing accurate and timely registration of students for external examinations (English language, Computing) complying with school procedures and awarding body requirements.Providing administration support to staff and secretarial support to the director of studies

Developing business language skills necessary in a professional environment (professional business writing, presenting, marketing, managing messages and complaints, handling formal meetings and discussions)

Practising all four language skills (reading,writing,listening,speaking).Vocabulary and phrases needed for some basic understanding and conversations while travelling (basic expressions/transportation/moving around/money,shopping and eating/planning and accomodation).Image and sound-based content

Practising all four language skills through diverse topic areas and grammar points.Practising the language with native speakers, via integrated video-chat application.Performance-based assessment of English language learners (speaking and writing) and feedback provision

Practising all four language skills (reading,writing,listening,speaking).Vocabulary and phrases needed for some basic understanding and conversations while travelling (basic expressions/transportation/moving around/money,shopping and eating/planning and accomodation).Image and sound-based content

Talk French: An introduction to French with video and audio clips, interactive word games and printable worksheets with the key language, learning hints and a quiz for the topics

Practising all four language skills through diverse topic areas and grammar points.Practising the language with native speakers, via integrated video-chat application.Performance-based assessment of English language learners (speaking and writing) and feedback provision

Participating in open discussion involving different topics and feedback acquisition through topic related questionnaire

German Language Course (A1 & A2 CEF)

Was accepted in Tertiary Education as a nurse.