Parmeet Hura

- Manager Assistant ( Invoices, Schedules, Appointment, Stocks & Inventory) - Worked with multicultural and multilingual teams in 6 different depots located across Europe ( Amsterdam, Frankfurt, Cologne, Berlin, Geneva, Lyon, Reykjavik) - Provided training to the new staff - Handheld incoming reservations, welcoming guests, and taking care of check-ins and check-outs - Registering guests, monitoring stock, and processing payments

- Support the location manager in daily activities - Using oral and written communication skills to register guests on the platform and process their payments - Handling the communication with the guests, by understanding their needs, clarifying any questions about the vans or the destination, suggesting itineraries, and assisting the customers for the check-ins and check-outs. - Performing inspections and keeping complete, accurate records of the vehicle’s condition

- Direct Report to Vice President of Hotel Openings, Europe - Assisting with the coordination of essential administrative tasks - Supports Team with the Inspection of New Hotel Openings across Europe - Worked on Data reporting & Data Visualisation using technologies like Power BI, Visual Basic - Excel

- The goal was to assist guests both in house and outside the hotel and to constantly deliver high quality service associated with the Ritz Carlton - To maintain a presence in the lobby and to ensure guests /customers’ needs are met and exceeded in a professional and friendly manner, ensuring total guest satisfaction. - Give full co-operation to any customer or colleague requiring assistance in a prompt and helpful manner.

- Worked for the UK based Telecom Giant as a part of the Siebel Product Configuration team, working on Siebel Product Configuration and developing the products that form the key component in the overall system. - Used Quality center to log defects, track and generate defect reports and graphs - Worked on one click Automation for Siebel product deployment to reduce CMT Production time by 40% by using various technologies like Visual Basic- Excel, Siebel Workflows.

Specialization Courses: - Strategic Management - Corporate Finance - Project Management - Multi-Channel Marketing / Digital Marketing - Global Issues in Tourism - Marketing & Communications in Tourism - Sales & Revenue Management - Strategic Food & Beverage Management

- VHDL - Microprocessor - DLD - Embedded Systems - Electronics Design