Patrick Geers

Spearheaded the professional services engagements in EMEA by creating different services, materials, processes, and automations. Ran the first ever Contentful professional service, and continued to optimize processes. As an experienced and certified PMP, I mentored, supported, and on-boarded other project managers to help them excel in their role. I am taking pride in my ability to guide team members, ensuring they have the solid foundation and necessary support to thrive in their positions.

Upon arrival supported and stabilized the Pfizer portfolio and improved the overall relationship with the customer. Successful projects resulted in new business opportunities and award of full redesign of pfizer.com, and other major brands of Pfizer, Inc. Serving predominantly within the Pfizer program as the primary project manager for well-known brands, as well as other national organizations such as SANS Institutes or the National Audubon society.

Director: Complete oversight and directorship of the production schedule and planning of project timelines; Managing and supporting junior project manager; Leadership role in new business development. As PM: Full SDLC for projects ranging from Open Source (Drupal, WordPress) to .Net web applications; third party integrations such as Avectra, iMIS, MemberSuite, Boxwood, Higher Logic, and many more. Acting as a liaison to 50 different client accounts and focusing on budget and client satisfaction.

Managed database set-up, performed routine maintenance, and created custom T-SQL scripts for reporting, importing, and exporting data. Implemented and exported database backup plans to Amazon S3 and regularly initiated performance checks and load tests. Configured and customized Content Management Systems (i.e. Drupal and Joomla), blogging platforms (i.e. WordPress). Provided timely customer support by prioritizing client needs.

Managed web development projects from their initiation to their closure. Determined project scope and timing by collecting client requirements during interview sessions. Responsible for budgeting projects and invoicing clients based on estimated project scope.

E-Commerce, Web Engineering