Peter Bugaiski
Skills
Timeline
Professional experience for Peter Bugaiski
- Current 9 years and 5 months, since Nov 2015
Technical Product Manager
Stibo Systems
- 2 years and 7 months, Apr 2013 - Oct 2015
Sr. Support Manager, Americas
Stibo Systems
- 2 years and 8 months, Sep 2010 - Apr 2013
Application Consultant / Business Analyst
Stibo Systems
- 1 year and 4 months, Jun 2009 - Sep 2010
Technical Support Specialist at PaperWise
PaperWise
• Successfully support and introduce document management & workflow solutions • Troubleshoot software and system related problems • Program software solutions for customers to integrate PaperWise products with their environment • Guide implementation of new document management software for clients • Manage issues between bug tracking, ticket system, developers and customers • Create customer specific documentation
- 5 months, Mar 2009 - Jul 2009
Systems & Process Analyst
comosoft Inc.
• Successfully develop and introduce processes for the catalog production with comosoft's software • Guiding the implementation of new software at clients • Troubleshoot software related problems, onsite or remotely • Deploy, installation / update and configuration software modules and webservices • Train users across all departments in a cross-platform environment • Provide solutions onsite, by phone, email or ticket-system • Create customer specific documentation • Web developer and administrator
Support & Quality Management. As supporter I work on customer problems, travel to national and international customers to help developing processes for their catalog production with comosoft's software, troubleshoot problems and train users. In my QM position, I plan tests, create and extend test cases and test the software. Communicate with the developers. Additional areas I am in charge of: Web developer and administrator for internal web systems. Doing demos and workshops at conventions
Educational background for Peter Bugaiski
- 3 years, Aug 2001 - Jul 2004
Print & New Media
G5 - Business school for Print & New Media
Print & New Media planning and production, with the focus on new media
- 7 years and 5 months, Feb 1993 - Jun 2000
Lohmühlen Gymnasium
Biology, Geography IT, Art
Languages
English
Fluent
German
First language
French
Basic
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