Putri Inggrid

- Successfully orchestrated and managed two digital company events outside Jakarta and conducted weekly webinar meetings for over 100 attendees within an 11-month tenure. - Facilitated training sessions (ERP system) for 50 internal team members and customer service representatives on the company's digital tools, conducted in English. - Provided client support via email and phone to troubleshoot digital tool-related issues.

- Coordinated with sales & operation team member to prevent revenue loss. - Collaborated with internal team to maintain and increase lifting. - Building good relations with clients to grab new potential business.

Introduced innovative concept for developing a marketing web dashboard to facilitate real-time marketing updates, encompassing market trends and competitor insights. Devised a streamlined contracts filing system to enhance the precision and efficiency of rate quotations and production processes.

- Built and maintained relationships with new and existing customers, respectively. - Managed +100 daily emails and phone calls related to rate quotations, shipping documents, and company services. - Proactive in reaching clients for updating contracts and agreements before they expire.

- Coordinated travel for directors and senior managers, managing documents. - Scheduled meetings, followed up with clients, and prepared materials. - Organized shareholder and national meetings through calendar system. - Supervised directors' expenses, including transportation and entertainment. - Collaborated with teams to ensure smooth operations. - Assisted international colleagues with project tasks.