Ralf Wittenberger
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ralf Wittenberger
- Bis heute 1 Jahr und 9 Monate, seit Nov. 2023
Salesforce Administrator
SLV GmbH
- 4 Monate, Mai 2023 - Aug. 2023
Solution Architect
Bosch Service Solutions
- 3 Jahre und 4 Monate, März 2020 - Juni 2023
Geschäftsführer
Crew Shuttle Cologne
Gründer / Inhaber - Crew Shuttle Service - Bodentransport von Flugzeugbesatzungen - diverse sonstige Personenbeförderung im B2B Bereich
- 6 Monate, Sep. 2022 - Feb. 2023
Salesforce Administrator
Alaiko GmbH
Salesforce Administrator o Salesforce Sales Cloud/ Service Cloud o JustON - Setting and maintaining of dashboards in Salesforce - Simplification of Salesforce Processes - Setting and maintaining of new and existing User/Profiles/Roles - Migration from external tools to Salesforce - Maintaining and Creation of Flows - Solution Design
- 2 Jahre und 4 Monate, Mai 2020 - Aug. 2022
Salesforce Business Administrator
Sartorius-Stedim Biotech
- Implementation of Salesforce - Setting and maintaining of dashboards in Salesforce - Simplification of Salesforce Processes - Setting and maintaining of new and existing User/Profiles/Roles - Migration from external tools to Salesforce - Training of new employees in Salesforce - Business Communication between Stakeholders - Solution Design
Teamleader Salesforce Administration, Architecture & Development - Implementation o Salesforce Sales Cloud/ Service Cloud o Field Service Lightning Package o Marketing Cloud o Ticket System for inhouse Support o SAGE Financials o JustON o Knowledge Base - Switch from Salesforce Classic to Lightning Console - WorkFlows, Processes, Triggers, Classes, Flow Designer - Setup of Communities - Maintainance of Placetel / Lessonly /Natterbox
- 2 Jahre und 6 Monate, Juni 2016 - Nov. 2018DTB Deutsche Technikberatung GmbH
Salesforce Administrator
- Implementation o Salesforce Sales Cloud/ Service Cloud o Field Service Lightning Package o Marketing Cloud o Ticket System for inhouse Support o SAGE Financials o JustON o Knowledge Base - Migration from Podio to Salesforce - Switch from Salesforce Classic to Lightning Console - WorkFlows, Processes, Triggers, Classes, Flow Designer - Switch from FSL CKSW to Standard Salesforce Field Service Lightning Package FSL - Setup of Communities - Maintainance of Placetel / Lessonly /Natterbox
04/15 - 05/16 Fulltime 06/16 - 05/18 Freelancer - Salesforce Administration - Setting and maintaining of dashboards in Salesforce - Simplification of Salesforce Processes - Setting and maintaining of new and existing User/Profiles/Roles - Change Request Management for any Salesforce Changes - Setting and maintaining of Salesforce connected Apps and their mapping (form assembly, MapAnything, SmartFocus etc) - Development: Apex Triggers (20) and Apex Classes (3)
- 1 Jahr und 7 Monate, Okt. 2016 - Apr. 2018
Salesforce Administrator
Paranoid Internet GmbH
- Implementation Salesforce Sales Cloud - Ticket System for inhouse Support - Knowledge Base - Switch from Salesforce Classic to Lightning Console - WorkFlows, Processes, Triggers, Classes, Flow Designer
- 8 Monate, Juni 2017 - Jan. 2018
Salesforce Administrator
Smiling Eyes
- Implementation Salesforce Sales Cloud (Non Profit Org) - Ticket System for inhouse Support - WorkFlows, Processes, Triggers, Classes, Flow Designer
04/14 - 03/15 fulltime 04/15 - 08/17 Freelancer - Salesforce Administration - Setting and maintaining of dashboards in Salesforce - Lead Management - Simplification of Salesforce Processes - internal Salesforce Coaching & Workshops - Development: Apex Triggers (8) and Apex Classes (2)
- 8 Monate, Jan. 2013 - Aug. 2013
Controller / Salesforce Administrator
Happy Kidz GmbH
- Setting up controlling processes - Debit & Credit Collections - IT-Administration - Liquidiy planning and controlling - Sales Team Assistant - Fleet Management - Salaries - Integration Salesforce - Salesforce Administration - Setting and maintaining of dashboards in Salesforce - Salesforce für Outlook Integration
- 1 Jahr und 2 Monate, Aug. 2011 - Sep. 2012ACTech GmbH
Financial Controller / Assistant Team Leader Controlling
creating monthly report, ad hoc reporting, cost center reporting, investment / budget controlling, AR Reporting, Microsoft Navision, Excel, Outlook, Projektcontrolling, Assistant Team Leader
- 1 Jahr, Dez. 2009 - Nov. 2010
Finance Assistant
EASA - European Aviation Safety Agency
- Finance / Accounting Assistant - checking, printing and sending out invoices - defining disputes - contacting customers for outstanding balances - extracting Data for weekly AR reporting from SAP and Business Intelligence to Excel - setting up weekly AR Reporting - joined a Project for self running reports within the Agency
- 11 Monate, Feb. 2009 - Dez. 2009
MA Vertrieb / Fuhrpark
Orthogen Veterinary
- Fuhrparkverwaltung - Finance administration - Sales administration
- 5 Jahre und 6 Monate, Juli 2003 - Dez. 2008
Collection Specialist / AR Reporting Specialist
GE Healthcare Solingen
I started as debit account owner in the Eastern Europe, Middle East, Africa, Israel and Turkey part of GE Ultrasound, which means, taking care of open accounts, calling/mailing customer to clarify any disputes, setting up payment plans etc. I was responsible for the Anti Money Laundering process. Extracting Data for weekly AR Reporting, setting up AR Reporting. Working with AS 400, Oracle, Cognos, Business Intelligence/Objects, Excel, Outlook
controlling and entering energy trades, customer contacts, maintaining excel files
- 1 Jahr und 10 Monate, Aug. 2000 - Mai 2002
Lehrling Bankkaufmann
Raiffeisenbank Gründchen eG
- 3 Jahre, Aug. 1997 - Juli 2000
Lehrling Industriekaufmann
Freiberger Brauhaus GmbH
Ausbildung von Ralf Wittenberger
- 6 Monate, Nov. 2013 - Apr. 2014
Wirtschaft
Indisoft Dresden
- 1 Jahr und 10 Monate, Aug. 2000 - Mai 2002
Bankkaufmann
Berufliches Schulzentrum für Wirtschaft Lauterbach
- 3 Jahre, Aug. 1997 - Juli 2000
Industriekaufmann
Berufsfachschule für Wirtschaft, Freiberg
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Grundlagen
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