Roland Felber

Drive region-wide physical and digital workplace facility management for all the company’s 5 offices and 500 staff across the APAC region. Provide the function’s strategic vision – exploring and incorporating industry best practices in outsourcing, maintenance, energy management, technology applications and supplier management to ensure a productive and interactive work environment. Administer a multi-million dollar budget and proactively develop cost savings initiatives to meet and exceed corporate goals.

Promoted a culture and mindset of operational excellence and continuous improvement across the organisation. Evaluated existing processes and executed improvement plans and maturity initiatives such as collaboration, automation, communication and internal tools implementation. Used KATA methodologies to improve and digitise processes. Collaborated with Facility and Office Management, Administration and Supplier Management functions to establish a world-class work environment.

Part of the Singapore office’ pioneering team and functioned as the CEO’s trusted corporate service operations and execution leader. Worked alongside the CEO in ensuring that the company had the right processes, systems, resources and infrastructure in place to meet its strategic business goals. Drove optimal performance by combining team leadership, business management, internal communications and cross-functional initiatives.

Provided project management and industry expertise to an M&A and Banking System Implementation project including the planning and start-up of an APAC subsidiary of a European Financial Technology Services firm. Developed project management guidelines, standards and procedures. Established and maintained contact with key decision makers, stakeholders, board members and third-party vendors.

Provided strategic and visionary leadership as well as full operational responsibility in the development, execution and evaluation of the business plan. Served as the face of the company for all major stakeholders: investors, employees and clients. Delivered prudent financial management and oversaw all business activities relative to business development, investor relations, legal, operations, recruitment, online marketing, business intelligence and product management.