Ronny Burchhardt
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ronny Burchhardt
- Bis heute 4 Jahre und 7 Monate, seit Jan. 2021
Founder
Comoco GmbH - Coaching // Moderation // Consulting
- 1 Jahr und 11 Monate, Feb. 2019 - Dez. 2020
Vice President Hotel Experience & Seamless Journey
Accor SA
Enable hotel teams and hotel owners to provide the guest experience promised through Accor‘s hotel brands and the loyalty program
- 2 Jahre und 11 Monate, März 2016 - Jan. 2019
Vice President Partner Relations & Strategic Projects Central Europe
AccorHotels Germany GmbH
Bring Franchise Services to Hotel Owners/Investors/Operators, Re-Design Franchise Service landscape in a digitalized hospitality, Close the gap between AccorHotels' service promises towards customrers vs. customer experience in the hotels within the network
- 3 Jahre und 2 Monate, Jan. 2013 - Feb. 2016Accor Hospitality Germany GmbH
Vice President Sales & Distribution Systems, Reporting & Support Europe
Management of the Central Reservation Systems in Central & Eastern Europe | Management of the Controlling, Business Intelligence/Business Analytics (BI/BA) & the regional Back Office of Sales, Distribution & Loyalty | People Change Management | Cultural integration of the region’s CRS, BI/BA & Back Office teams into company | Organizational Change Management | Member of the management board of the ibis family brands in the region | Member of global project teams for CRS, BI/BA & Sales Support development
- 2 Jahre und 2 Monate, Nov. 2010 - Dez. 2012
Director Business Development, Distribution Systems and Support, Germany
Accor Hospitality GmbH | Munich, Germany
Management of the Central Reservation System, Sales Support & Controlling/Business Intelligence in Germany | Development & integration of a global B2C CRM system within the CRS | People & Organization Change Management | Development & controlling of KPIs for E-Commerce, B2C-CRM & Loyalty, Revenue Management & Pricing | Transformation of regional Business Intelligence structure into global Business Intelligence environment | Integration of a new global B2B CRM to optimize sales
- 3 Jahre und 5 Monate, Juli 2007 - Nov. 2010
Director Projects and Sales Support
Accor Hospitality GmbH | AD SMARD GmbH (subsidiary of ACCOR) | Munich, Germany
Management of Sales & Distribution Support, Controlling & Sales innovation projects | 7 employees based in Munich and Darmstadt, Profit &Loss responsibility | Organization Change Management | Controlling for Sales, E-distribution | Country sales Business Intelligence & Business Analytics incl. Benchmarking, SWOT, competitive analysis | Introduction of a Data Warehouse solution for Sales Business Intelligence, potential analysis and performance tracking | Member of the steering board for hotel operations
- 3 Jahre und 6 Monate, Jan. 2004 - Juni 2007
Project Manager IT, Germany
Accor Hospitality GmbH | IT Department | Munich, Germany
Integration of 100+ hotels into Global IT structure | Management of 20 int./ext. headcounts in the rollout | Capacity planning for 24/7 helpdesk | Implementation of regional Service Delivery Management | Development and implementation of a regional Data Warehouse for Business Intelligence & Analytics | Participation at supplier meetings and steering boards of hotel operations
- 1 Jahr und 1 Monat, Dez. 2002 - Dez. 2003
IT Manager Eastern Switzerland
Accor Gestion Hotellière, CH
Service Delivery management for 30+ hotels | Management of external suppliers for hardware & software support & trainings | Supplier meetings and steering boards for operations | Responsible for the optimization, standardization and innovation of IT strategies
- 2 Jahre, Jan. 2002 - Dez. 2003
UNIX System Administrator
Accor UK & Ireland | London, UK
UNIX Server management for 70+ hotels | Implementation of standard operating procedures | Regular participation at operational meetings
- 3 Jahre und 7 Monate, Juni 1998 - Dez. 2001
PMS/POS Software Consultant
Accor Hospitality Germany | Munich
Implementation of a PMS/POS for 130+ hotels | Consulting for hotels in Pre-opening, rollout and post-rollout situations | Definition and adaptation of standard operating procedures | User trainings
- 4 Jahre und 5 Monate, Feb. 1994 - Juni 1998
Hotel Receptionist
Ibis Hotel Regensburg, Germany
Ausbildung von Ronny Burchhardt
- 2 Jahre und 4 Monate, Sep. 2012 - Dez. 2014
IHK München, Germany
Major subjects: Business Management and Business Organization | Project Management
- 2 Jahre und 10 Monate, Mai 1991 - Feb. 1994
Ibis Hotel & Education Center | Regensburg, Germany
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Russisch
Grundlagen
Französisch
Grundlagen
XING Mitglieder mit ähnlichen Profilangaben
XING – Das Jobs-Netzwerk
Über eine Million Jobs
Entdecke mit XING genau den Job, der wirklich zu Dir passt.
Persönliche Job-Angebote
Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.
22 Mio. Mitglieder
Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.
Kostenlos profitieren
Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.