Ronny Burchhardt

Fokus-Coaching - Einfach. Sofort. Wirksam.

Gesellschafter, Founder, Comoco GmbH - Coaching // Moderation // Consulting
Berlin, Deutschland

Fähigkeiten und Kenntnisse

Leadership
Strategieentwicklung
Change Management
Beratung
Entwurf
Lösung
CRM
B2C
B2B Marketing
E-Commerce Management
E-distribution
Business Mangement
Business Intelligence
Business Analytics
Benchmarking
Revenue Management
Project Management
Profit &Loss
Innovation
Strategic Planning
Customer Loyalty
Franchise system
Unternehmensorganisation
Organisationsentwicklung
Führungskompetenz
Hospitality Industry
Vertrieb
Digital Change

Werdegang

Berufserfahrung von Ronny Burchhardt

  • Bis heute 4 Jahre und 7 Monate, seit Jan. 2021

    Founder

    Comoco GmbH - Coaching // Moderation // Consulting

  • 1 Jahr und 11 Monate, Feb. 2019 - Dez. 2020

    Vice President Hotel Experience & Seamless Journey

    Accor SA

    Enable hotel teams and hotel owners to provide the guest experience promised through Accor‘s hotel brands and the loyalty program

  • 2 Jahre und 11 Monate, März 2016 - Jan. 2019

    Vice President Partner Relations & Strategic Projects Central Europe

    AccorHotels Germany GmbH

    Bring Franchise Services to Hotel Owners/Investors/Operators, Re-Design Franchise Service landscape in a digitalized hospitality, Close the gap between AccorHotels' service promises towards customrers vs. customer experience in the hotels within the network

  • 3 Jahre und 2 Monate, Jan. 2013 - Feb. 2016

    Vice President Sales & Distribution Systems, Reporting & Support Europe

    Accor Hospitality Germany GmbH

    Management of the Central Reservation Systems in Central & Eastern Europe | Management of the Controlling, Business Intelligence/Business Analytics (BI/BA) & the regional Back Office of Sales, Distribution & Loyalty | People Change Management | Cultural integration of the region’s CRS, BI/BA & Back Office teams into company | Organizational Change Management | Member of the management board of the ibis family brands in the region | Member of global project teams for CRS, BI/BA & Sales Support development

  • 2 Jahre und 2 Monate, Nov. 2010 - Dez. 2012

    Director Business Development, Distribution Systems and Support, Germany

    Accor Hospitality GmbH | Munich, Germany

    Management of the Central Reservation System, Sales Support & Controlling/Business Intelligence in Germany | Development & integration of a global B2C CRM system within the CRS | People & Organization Change Management | Development & controlling of KPIs for E-Commerce, B2C-CRM & Loyalty, Revenue Management & Pricing | Transformation of regional Business Intelligence structure into global Business Intelligence environment | Integration of a new global B2B CRM to optimize sales

  • 3 Jahre und 5 Monate, Juli 2007 - Nov. 2010

    Director Projects and Sales Support

    Accor Hospitality GmbH | AD SMARD GmbH (subsidiary of ACCOR) | Munich, Germany

    Management of Sales & Distribution Support, Controlling & Sales innovation projects | 7 employees based in Munich and Darmstadt, Profit &Loss responsibility | Organization Change Management | Controlling for Sales, E-distribution | Country sales Business Intelligence & Business Analytics incl. Benchmarking, SWOT, competitive analysis | Introduction of a Data Warehouse solution for Sales Business Intelligence, potential analysis and performance tracking | Member of the steering board for hotel operations

  • 3 Jahre und 6 Monate, Jan. 2004 - Juni 2007

    Project Manager IT, Germany

    Accor Hospitality GmbH | IT Department | Munich, Germany

    Integration of 100+ hotels into Global IT structure | Management of 20 int./ext. headcounts in the rollout | Capacity planning for 24/7 helpdesk | Implementation of regional Service Delivery Management | Development and implementation of a regional Data Warehouse for Business Intelligence & Analytics | Participation at supplier meetings and steering boards of hotel operations

  • 1 Jahr und 1 Monat, Dez. 2002 - Dez. 2003

    IT Manager Eastern Switzerland

    Accor Gestion Hotellière, CH

    Service Delivery management for 30+ hotels | Management of external suppliers for hardware & software support & trainings | Supplier meetings and steering boards for operations | Responsible for the optimization, standardization and innovation of IT strategies

  • 2 Jahre, Jan. 2002 - Dez. 2003

    UNIX System Administrator

    Accor UK & Ireland | London, UK

    UNIX Server management for 70+ hotels | Implementation of standard operating procedures | Regular participation at operational meetings

  • 3 Jahre und 7 Monate, Juni 1998 - Dez. 2001

    PMS/POS Software Consultant

    Accor Hospitality Germany | Munich

    Implementation of a PMS/POS for 130+ hotels | Consulting for hotels in Pre-opening, rollout and post-rollout situations | Definition and adaptation of standard operating procedures | User trainings

  • 4 Jahre und 5 Monate, Feb. 1994 - Juni 1998

    Hotel Receptionist

    Ibis Hotel Regensburg, Germany

Ausbildung von Ronny Burchhardt

  • 2 Jahre und 4 Monate, Sep. 2012 - Dez. 2014

    IHK München, Germany

    Major subjects: Business Management and Business Organization | Project Management

  • 2 Jahre und 10 Monate, Mai 1991 - Feb. 1994

    Ibis Hotel & Education Center | Regensburg, Germany

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Russisch

    Grundlagen

  • Französisch

    Grundlagen

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