Sarah Charles

Solely responsible for all HR issues for 5 stores across London and half of the head office, Finance, Distribution, Security and Operations. Reporting to the HR Director of Europe and UK. - Supporting and coaching store managers and heads of departments with all HR issues. - Managing all employment relations and performance issues. - Responsible for recruiting staff across our seven stores within the UK including stock controllers, store managers, head office, retail and seasonal staff.

Responsible for HR at Silverjet’s Luton, New York and Dubai offices. Reporting to a company director and responsible for three staff members. Management of Cabin Crew Recruitment (manpower plan and recruitment in London and Dubai). - Management of head office recruitment, in London and New York. - Management of disciplinary and grievances including providing support when necessary. -- Management of payroll for 250 cabin crew, 60 pilots and 130 head office staff, liaison with external payroll company.

le responsibility for the management of all recruitment aspects required to double the London Base to accommodate a new flight (London – Hong Kong) and daily management of in-flight crew. -Management of 135 new staff: including screening process (phone interviews, reference checks) and on-boarding (uniform / contract requirements). - First point of contact for 270 crew, ensuring flight is crewed and ready to depart on time. - Management of delays and airport issues.

- Consultation with hiring managers including advising on recruitment strategies and taking job briefs - Preparation & posting of advertisements in relation to the PD & job brief - Shortlisting candidates (post CV & telephone screening) - Providing feedback to consultants & line managers following telephone interviews - Face-to-face interviews with candidates - Organising Assessment Centres - Special project work including: expatriate recruitment; policy change; work place improvement.

- Administration support to the HR Services Department in all areas of recruitment - Co-ordination and administration between the HR department and business. - Providing support to the recruitment consultants (both Bulk & Lateral) including: - CV and phone screening candidates and organising the interview process - Reference checking and organising pre-employment checks (Medicals & Security clearance) - Liase with candidates, hiring managers & other stakeholders throughout recruitment process