Silvia Fernández Coello

Led the Change Management Strategy for 17 IT projects implemented in the Latam region, and supported the change strategy for 2 Global projects as part of Cargill`s business transformation roadmap ( 9 SAP ERP related, 1 acquisition, and 10 IT implementations) Updated and improved Change Management Methodology for ERP. Alignment with key project and business stakeholders, managing change and organizational culture challenges. Foster a culture of leadership development, strengthening change capability.

Led Project Change Management strategies in Corporate Global projects for Americas, APAC and EMEA regions to strengthen IT, business and culture transformation. - Worley Sustainability Management System: Change strategy for Sustainability Data Management, mobilizing awareness over 250 worldwide locations. - Assurance System II: Change strategy awareness and insights per region to mobilize the value proposition. - Open IT: Engagement, awareness, and adoption efforts on license usage.

Lead the Change Management Strategy in the following projects: - Support Processes Unit implementation in Naturgy Mexico (Former Gas Natural Fenosa) - Commercial model transformation with CRM deployment rolled out in Colombia, Mexico and Brazil (Gas Natural Fenosa) Main actions: - Change impact and risk analysis - Communications Plan - Training plan delivery - Drive change leadership - Track business readiness for change

-Diagnose the HCM (SAP) Experience by identifying the level of adoption and benefits perceptions during the first year of implementation. -Change Management Lead appointed in the Global Transformation Program TERRANOVA; localize the Change Management Strategy in main stream processes (Finance, Procurement and Master Data)

Led the change strategy for the overall digital transformation program, implemented simultaneously for the 5 IT projects (SAP ERP, HCM, CRM-C4C) in a Colombian customer of the auto parts industry (Fanalca). Leadership engagement and mobilization of change networks were key accomplishments

2014- Designed Use&Adoption framework for public policy - An initiative led by the Colombian Government of Information Technology. 2014- Implemented the change strategy for SAP- HCM deployment in the Logistic Agency for Colombian Armed Forces. 2013- Designed the Change Management Strategy for Security Information Program for the IT Office of ECOPETROL (Colombian Oil & Gas Company) 2009- Supported the Change Management strategy implementation for COBIT controls for SOX Compliance in ECOPETROL.

Responsible for the overall engagement strategy at an asset level and manage the Business Engagement and Change Leadership Team in the 1SAP global transformation program, supporting and localizing the Change Management Strategy for mainstream processes (Finance, Supply, Work Management, Human Resources and Production Integration).

Led the change strategy for ERP implementations and upgrades in the Utilities industry in Colombia and Nicaragua customers. Responsible of Change Management Methodology framework design. Enabled positive awareness of the change, engaged leadership and mobilized change agents’ network.

- Corporate branding and engagement of different communities, aiming organizational goals. - Responsible of corporate communications dossier, addressing internal and external audiences, enhancing Communication, increased cross-departmental collaboration, improved a stronger sense of community within the organization.

- Led the corporate communications strategy for all the businesses. Supported transformation programs (Processes and SAP ERP implementations & upgrades) - Led the branding awareness strategy and Public Relations for the Sponsorship Program of Colombian Inline Skating Team. Represented the sponsorship in Oostende, Belgium World Inline 2002 Skating Championship. - Supported Public Affairs initiatives.