Stefan Pla

•Generate sales demand in their assigned territory. •Secondly, manage and drive business (both existing and new) around data storage products and services by working through the channel (a 3rd party reseller for EMC) •Thirdly, work closely with our field based representatives to ensure we capture and develop all business opportunities. Responsibilities of an Inside Sales Representative: •Create and ident

Outbound sales activities for german swiss market such as cold calling, lead follow-up, sales qualifications and offer extension to new and/or existing customers. Continuously improve the selling experience for EMC customers Meet activity metrics for outbound calls, appointments and opportunities identified. Account management of a portfolio of clients and close liaison with the field / channel

Customer Portfolio Management. Prospecting new potential customers (national & international). Assistance of customers giving information about price, availability and material of product. Entry, sending & follow up on offers. Direct F2F visits to customers in Barcelona region.

Entry & email sending of customer- and productionorders. Assistance of customers and sales team regarding price, availability & quality of diamonds and jewelry. Receiving, packing and sending complete orders to customer.

Post-sales Support for three Swiss Distributors (Also, Techdata & Ingram) in German language in the area of order management, physical & financial claims. Collaboration with internal departments (Production, Logistics,Finance, order entry team) to solve issues related to urgent orders, delays in production/logistics and incorrect invoices. Partner training & education regarding processes and tools. Physical Claims Coordinator of my team with the purpose to improve my team´s statistics concerning

Support of German- & French speaking End-customers. Inbound and Outbound Calls. Churn management,