Stefan Trajanoski

POS Analysis Performances (KPIs and market environment); Pre-Order preparation and follow-up; Introduction and implementation of e-Learing with diverse customers; Display-Capacity-Plans for various POS; Visual Merchandising monitoring; Tracking of sales figures, KPIs and preparation of meetings; POS Training; Staff incentive programs

Building and maintaining customers' relationships; Advising Swarovski Creations to customers (in both languages German and French); Development and implementation of cross- and up-selling techniques to increase KPI's; Compliance of visual merchandising guidelines regarding presentation of products; Operation of the POS system and update customer data; Support in managing stocks and inventories

Assisting in the planning and implementation of promotional activities and events Acquisition of specialised tasks such as order management, budget and inventory control Representation of the store manager during the absence Assisting the store manager in different administrative tasks

Advising customers about Swarovski Products; Preparation of Sales Period

Planning and execution (including attendance) of international exhibitions and conferences; Planning of special-interest meetings; Processing and control of leads and customers contacts/requests; Review, maintenance, and updating of corporate web sites; Coordination of speakers and presenters at various events; Telemarketing and database inputting; Organisation of office events.