Stéphane Carvalho

 Performed effective market research analysis in order to identify new business development opportunities for SME industries (Healthcare, Environment, Water treatment, Mechanic...)  Conducted Export Diagnosis by analysing the product positioning and market segmentations  Outlined various phases of the exportation Action Plan and different funding options  Researched and selected partners, distributors, agents and preparations for exhibitions  Prospected new business opportunities

 Performed competitors analysis and identification of markets for business development opportunities through various sales channels for all Valeo Group clients in the Mercosur area  Negotiated the pricing policies and improved customer services for all product lines  Developed and maintained a sustained relationship with each client by improving logistics and quality service levels, reaching KPI targets (Customer Service Rate, Cash Flow, Useful Stock)  Managed team to drive portfolio’s procurement to

 Transversal front office with the Purchasing, Marketing, Logistics, Engineering and Quality departments for PSA  Defined the sales strategy for a 65M€ worth of portfolio for 23 plants in Europe  In charge of the price quotation, sales and profitability growth  Worked together with Finance, Purchasing, Production and R&D to monitored competitive pricing to exploit business opportunities  Prepared the Budget, reporting and sales forecasts  Improvement of the delivery performance, quality and services

 Collected key information : price, sales, turnover, market shares etc  Conducted market analyses to define client needs, identified business opportunities and reported to senior management with suggestions for improvements  Participated in the Budget and Reporting preparation  Defined the Action Plan for various animations and events  Interfaced with sales, marketing, engineering and manufacturing departments in order to improve customer services  Follow up of the Logistics & Quality Service Rate

 Configuration of all aspects of logistics and freight including costs from sale to the delivery phase  Benchmark the services of the local competitors  Contributed to set up an exhibition program for a 1.7m£ art collection

 Specialisation : International development  Options « Supply Chain Management » and « International Law »