Syed Alamgir Alam

Angestellt, Retail Store Manager, The Sultan Center

Skills

Retail Management
Store-Management
supermarket & hypermarket management
multi format retail outlet including eCommerce
store manager/store director/Area sales manager
Retail
Sales management
Customer Support
Leadership
People Management
Sales experience
Workforce Management
Branch Management
Recruitment

Timeline

Professional experience for Syed Alamgir Alam

  • Current 3 years and 5 months, since Oct 2022

    Retail Store Manager

    The Sultan Center

    #Managing the operations of the entire store (7000 sq.mt) with a team of 160 subordinates including 03 DM & 11 team leaders and constantly strive for operational excellence with a yearly turnover of Rs.240 cr. #Range of imported (Organic/Gourmet/Vegan) items from across the global market in Supermarket Division Accolades: *Controlling warehouse operations (2000 sqft) for offline store and online too. *Successfully handling daily operations of online activities- from 1st mile – last mile.

  • 1 year and 9 months, Jan 2021 - Sep 2022

    Chief store sales manager

    Spencer's Retail India Ltd

    #Managing over 400 staffs in highest turnover hypermarket in the country. 48000 sq. ft. of trading area with over 5000 daily customers, hence largest flagship stores in India. 10% sale coming from a single store of the entire company having 150+ stores. All category exposure including largest area of apparels/Liquor & food court. Still maintaining highest ever single day & monthly sales since 2022. Accolades: * Controlled warehouse operations (4000 sqft) for offline store and online too.

  • 1 year, Jan 2020 - Dec 2020

    Area Sales Manager retail

    Spencer's retail ltd

    * Handled 20 stores, Including 10 convenience store, 7 supermarket & 3 Hypermarket format stores. * Launched 3 successful stores, Including 2 convenience store & 1 Hypermarket in Kolkata. *Handled online business operations in 2 hypermarket & 2 supermarket stores within the cluster. *Best cluster nomination in entire east for sales growth & shrinkage control.

  • 2 years and 9 months, Apr 2017 - Dec 2019

    Senior store Manager

    Spencer's retail ltd

    *Competition analysis and action plan along with BTL activities. Win the race giving tough fight to next door competition. * Career development program for all employee’s / pipeline creation for NSO *Fresh category sales growth with minimum losses. *EBITDA to sale more than 10%.

  • 3 years and 3 months, Jun 2014 - Aug 2017

    Management trainee/Store manager/Cluster manager

    More Retail India Pvt. Ltd

    Got the campus placement while pursuing PGDM. Joined as management trainee under retail leadership program. Worked in various role as initially started as sales executive as part of my training stint. Gradually I have grown from sales staff to store manager. Turned around 3 loss making stores into a profitable unit and then further promoted as city operation manager. As a cluster manager I was handling 12 supermarket store in Kolkata including 3 new stores that was launched under my leadership.

  • 3 years and 4 months, Mar 2009 - Jun 2012

    Sales executive & team leader

    Luxoticca India Eyewear Pvt Ltd

    *Dealt with HNI customers base *Wow Customer shopping experience *Worked in brands like "Ray-ban"/ "Oakley" / "Prada" / "Vogue" *Having overall accountability for sales growth & profitability from the various Counters. *Managing team in 6 different stores to deliver KPI's and compliance throughout the operations, as well as delivering excellent standards of customer services.

  • 10 months, Jan 2008 - Oct 2008

    Sales Executive

    Aditya Birla Retail India Ltd.

    *Worked with OJT team for NSO launch. *As a baggage boy in the POS counter helping customers. *Fastest Cashier's in billing speed *Best executive on attractive display & customer assistance *starting of my career in supermarket format of organized retail sector.

Educational background for Syed Alamgir Alam

  • 1 year and 11 months, Jul 2012 - May 2014

    masters of business administration

    Pune institute of business management

    2 years full time course in sales & marketing

  • 1 year and 11 months, Jul 2012 - May 2014

    MBA/PGDM

    Pune Institute of Business management

    Did 2 years full time management course from Pune, India

Languages

  • English

    Fluent

  • hindi

    Fluent

  • bengal

    First language

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