Tan Sang Doan

 Management of inventory for automotive spare parts  Communicating with suppliers to place purchase orders or contacting different Part Distribution Centers to transfer the stock to the right place at the right time with the right quantity.  Supporting CS department in customer complaints about long-term pending orders and dealing with ad-hoc inventory-related requests.  Reports on inventory management performance and management of suppliers’ service performance to ensure fulfilled delivery standards.

 Raw data collection from different systems (e.g. Cloud Landscape Delivery, Technical Infrastructure Control, SISM, etc.)  Create reports utilizing data model from SAP Analytics Cloud  Part of the VLAB projects to monitor Virtual Machine deployments  Cross-team coordination for new Virtual Server deployments  Create Jira deliverables for users to manage their systems  Fulfill requests on new system deployments from CTCs  Support Cloud Technical Consultants to set up the system landscape on SPC

 JIRA Administration, coordination among Business, Development and IT teams via meeting/call set-up  Support Jira scrum teams to manage different projects  Support training colleagues on how to manage feature requests on Jira in their areas.  Periodic delivery of reports on the progress of products gaps via analytic excel and Jira dashboards  Analysis of dashboards for the management of the product gap completion progress from IT side  Management of KPI performance of the IT projects on JIRA

 Research on Applications of modern technologies (Block chain, Machine Learning, Business Intelligent tools in different areas of High-Tech Industry, i.e research on the potential applicability of Leonardo ML tools in E2E solutions by LoB.  Research on main trends of IP management within High Tech Industry.  Documenting innovation projects using the Innovation campaign internal site.  Utilize MS Office to report and present the research results  Utilize Google Analytics to analyze market trend

 Utilizing MS Office tools to make periodic reports.  Extracting Excel Worksheets from the authorities' system to update information.  Utilizing the systems of custom office, port authorities and border office to accomplish custom formalities for cargo vessels’ safe movements  Coordinating customers with the vessel's owner for easy cargo handling

 Managing the master file of exported products, analyzing the business results and preparing the presentation for quarterly meeting, using MS Office Tools (especially excel)  Utilizing Management Software to track the inventory and updating inventory statuses manually via Excel Spreadsheets.  Business strategy planning and judgment for escalation  Supervising the process of procurement, storage and customs clearance  Managing export-related documents, executing the whole export contract

- Transforming order data from the system into the Excel file to update order statuses. - Utilize Excel to compute shipping freights and prepare data analysis and presentations in monthly meetings). - Coordinating 3rd party logistics partner with customers and Customer Service Department to handle customer issues. - Managing export-related documents, executing the whole export contract - Managing the KPI performance of each 3rd party carrier and make monthly reports

Logistics management Inventory Management Supply Chain Management Procurement Management