Teodora Keremidarska

Lead digital marketing campaigns (planning, execution, analysis). Develop marketing strategies aligned with business goals. Manage LinkedIn, Facebook, Google Ads, and social media. Use Vtiger CRM and Mailchimp for campaigns. Organize InfoSec SEE and other events (webinars, conferences). Handle event logistics and manage the full event cycle. Work with external Digital & PR agencies.

Sets, measures, and manages the performance of all KPIs for the business segments, identifies underperforming areas, and proposes actions for improvement; Providing tools, methods, training, marketing materials, communication, and other tactical support to sales channels in order for them to be able to reach the targets; Help the digital services team develop short- and long-term services

Support of promotional activities and professional marketing activities on social media (Facebook, Instagram); Work on Project “Johnson & Johnson GmbH” Market Research Support for J&J Consumer Care EMEA Use of the CRM system (Salesforce); Make daily or weekly reports for various marketing campaigns.

Resolve cases with a high financial value; Handle and resolve client issues with high satisfaction rates on a daily basis (DACH Region) Use the CRM system (Salesforce); Provide customer support through e-invoicing, purchase orders, and payments.