Thalyta Cristina Figueiredo Rocha

 Administrative Assistant;  Assisting in resolving all administrative issues, customer relations and financial support;  Coordinating Managing Director Schedule of meetings, appointments and travel arrangements;  Keeping accurate and updated database files and documents;  Providing monthly accounting reports and control of expenses following the prepared annual budget;  Supporting Star Alliance activities and sales groups in meetings, fairs and main events.

 Reservation Agent (Outsourced position for Ethiopian Airlines);  Worked with Ethiopian Airlines – SABRE System, Condor - AMADEUS System; TACV – GABRIEL System;  Reservation, Issuing tickets, Exchanging, Refunds, and Shebamiles (Loyalty Program).

 Administrative Assistant;  Organized and managed information and content for CCEE (Electric Power Marketing Camera).

 Travel Consulter;  Reservation agent – AMADEUS System.

Aviation; Hospitality; Costumer Service; Leisure; Economy, Administration