Thomas Epp

Responsible for the customer care team of 4 employees. Manage and set up processes to serve the customer best, make sure that goods are delivered and generally improve the efficiency of the team and happiness of the customer. Leading the continuous process of improvements by analysing, challenging and forcing actions to be taken Responsible for the whole budget process including investment planning and best estimations Deviation analysis Prev. Year/BDG/Actual on various levels

Leading the continuous process of improvements by analysing, challenging and forcing actions to be taken Continuous monitor of customer and product profitability Responsible for the whole budget process including investment planning and best estimations Deviation analysis Prev. Year/BDG/Actual on various levels Calculation/Evaluation and presentation of business cases and projects Improvements of business organisation and processes Improve general efficiency of the company

Responsible for creating Budget Responsible for creating Forecast Responsible for Actual/Target controlling Responsible for Overhead Controlling Responsible for monthly Reporting Activites

Responsible for overall financiall activities of the firm - international and local reporting and closing - preparation and adjustment of reporting tools - training of employee's - developing and maintaining of controlling system - Budget planning and review

Training in logistic and financing activities within the firm. Documentation of these process acording to ISO 9001 requirements.

Analyz and document the running processes with recommendations for optimizing

Apprentice as an automation technician

Prozess Controlling Projektmanagement / four projects with real companies.