Vadim Cerunjan

An Account Executive at Arbitrum, Inc. - a commercial content moderation company that provides the best solution of user generated image, video and text content which combines automation and human resources. The solution is based on the understanding of the most concerning topics on the internet. We help Social Sites, Dating, Marketplaces and Gaming industries to focus more on the development side, at the time when we take over the whole moderation process.

Working as a project manager on development and implementation of a new reservation system in the restaurants. • Implementing new customer service methods and communication behaviors with personal. • Working with logistic and purchasing on optimization of pricing and storage. • Implementing changes in the restaurants by using the collected data from the restaurants reservation and billing system.

Providing support to all business units including administrative, financial and HR departments. Setting operational goals to meet or exceed performance expectations. Providing guidance to staff in resolving operational issues and problems. Providing excellent customer service in order to build and maintain strong relationship with customers. . Participating in international exhibitions and discussions with international customers. (7 month fixed contract)

Responsible for development of the Branch office and setup of the team. Managing every day work with team of 6 people. Working with suppliers and producers, to ensure deliveries of product on a timely matter. E-commerce business.

Managing key accounts, maintaining a long term relationship with accounts and maximising sales opportunities within customers (boosted sales in August, September, October and November for more than 150%). Project management assignments and process flow improvements to insure the set KPI`s. Supervising a team of merchandisers to reach the established sales targets. (7 month fixed contract)

Working in cooperation with Sales, Logistics and Credit to insure daily customer service to meet the high demands in a fast growing chemical market. Providing support to the organization by obtaining, analyzing andverifying the accuracy of order information in a timely manner. Coordination and handling of difficult and/or unusual situations.

Providing internal and external services to customers and colleagues in (Cytec Industries Inc. and Allnex Industries Inc.) on a daily bases regarding financial and production issues. Collecting information on basic customer activities to provide the necessary actions in obtaining payments. Financial reporting to Credit department with arising problem solving activities. Received Finance`s Outstanding Achievement Team Award for outperforming the set targets

On a daily basis I tend to clients by phone, provide information and advice to customers, answer their queries and provide general assistance. This job encourages the necessary skills to work quickly and qualitatively with information, hear out and understand clients` wishes and find the best possible solution for problems.

Course Study - Alternative energy, Solar energy, Brand management. Presentations on a variety of topics on a regular basis, both individually and in a team with fellow students Bachelor thesis about Brand Management in International market -proved using the correlation method