Vinothkumar Ramakrishnan

Developed and executed test automation using Robot Framework and Selenium for web apps and APIs across browsers. Collaborated with developers to create Cucumber test cases and defined testing objectives. Integrated tests with CI/CD pipelines via Jenkins and GitHub. Assisted in bug reporting and resolution, used metrics for continuous improvement, and supported manual testing. Addressed customer testing issues to enhance product quality and user satisfaction.

Primary UAT contact for mobile apps and APIs, managing customer issues with prompt communication. Analyzed and coordinated issue resolution with development teams using automated testing insights. Developed UAT test strategies integrating CI/CD via Jenkins and GitHub. Executed mobile testing with Appium and API testing with Rest Assured for robust coverage. Provided technical support validating features based on customer feedback to improve user experience.

Validated infotainment and navigation systems for Ford vehicles to ensure compliance with quality and performance standards. Tested TCU embedded modems using simulation tools to assess functionality and reliability. Developed automation test scripts with Selenium in Java and Python to enhance testing efficiency. Acted as the primary contact for customer issues, ensuring effective communication and timely resolutions. Technologies used: Selenium, mobile app automation, Canoe, diagnostic tools, JIRA.

Tested web application enrollment process to ensure seamless customer experience. Prepared, reviewed, and executed test cases for enrollment and subscription management. Validated APIs using Postman for reliable data exchange. Collaborated with development to analyze backend issues and resolve defects promptly. Communicated with stakeholders and suppliers across US and EU for test planning, progress reporting, and task management.