Zbyněk Bajer

Responsibilities: Strategy and product/services definition, market approach coordination Sales activities according to big deals, key negotiations and contracts, key account management Coaching and mentoring of sales staff (focusing on sales tactics, winning strategy, key negotiations and opportunities) and delivery staff (focusing on team issues and problematic situations at clients)

Responsibilities: Strategy and product definition, international partners’ communication, product’s adoption, sales activities to big deals Internal processes and tools implementation – CRM, company planning and reporting, staffing Remarkable case: GE Money Bank – ATM and Branch cash management optimization with significant costs’ savings, contract based on success-fee model (not fully implemented) Manpower – Implementation of innovative and complex biometric sign system for field workers

Responsibilities: Strategy and product/services definition, sales activities according to big deals, key negotiations and contracts Implementation of CRM and sales processes, remuneration definition, sales team restructuring Coaching and mentoring of sales staff and delivery staff Remarkable case: MHMP (Prague Municipality) – Crisis management of business critical multifunctional chip cards system (mainly used for public transportation) complete takeover, system reengineering and stabilization

Responsibilities: Strategy for Financial sector, implementation sales reporting, sales KPI and assessment definition, Business development for strategic clients Communication to Capgemini group according to sales synergies (global account management, global strategy, global assessment), approvals and contract negotiation within the Capgemini group, negotiation with partners Remarkable case: Complete company strategy for Czech Republic and complex innovative sales reporting system

Responsibilities Ness + Logos (Ness Technologies acquired Logos in 2009): Strategy and business development for Financial segment, synergy identification for foreign markets, own business unit management Remarkable case: Raiffeissenbank outsourcing – complex outsourcing of whole development and maintenance bank team, full outsourcing of core banking development and maintenance for 3 years CSOB Paysec – implementation of secure mobile payment system for peer-to-peer and SMB micropayments

Responsibilities: Business development and sales according to integration, maintenance and application development area, responsibility for internal CRM and processes for sales and production department Delivery management of key Fraud detection and prevention projects Remarkable case: HCFB - Start-up and management of AntiFraud program (focusing on Fraud detection and prevention, Credit Scoring, Optimization of Acquisition, Verification and collections) for key Russian bank and its board management.

Responsibilities: Strategy for key clients, sales and projects coordination, engagement manager for critical projects Strategy for consulting division, team coaching and mentoring, new ICT trend’s monitoring, project’s QA Leading Business Process Optimization, methodology and QA implementation projects for Komerční Banka, O2, T-Mobile, Česká spořitelna Remarkable case: Komerční Banka - Project Management Methodology implementation across bank, bank units’ mediations, validation with C-1 level

Responsibilities: Management Reporting, Development of Management tool, Data Analysis, IT/IS & network administration. Remarkable Case: Development of complex management tool for cost / revenue analysis, integration to ERP.

Information Systems, business process optimization