koyla sharma

Purchase Supervisor, Duty Manager Request for Proposals (RFP) and Quotations Supplier Management Purchase Order Processing Inventory Management Cost Management and Budgeting Compliance and Documentation Purchase Supervisor, Duty Manager, Request for Proposals (RFP) and Quotations, Supplier Management Purchase Order Processing Inventory Management Cost Management and Budgeting, Compliance and Documentation

Actively solicit guest feedback / complaint / requests, inform the same to the concerned department and immediate supervisor and follow up and take action on same as FOM Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange & follows procedures for issuing and closing safe deposit boxes used by guests along with Manager Responsibilities

Looking after guest personalisation and creating wow stories, maintaining the guest history and preferences for future stay, maintaining trip advisor and Medallia score, meeting all the gust at breakfast to make sure they are having a comfortable stay and day to day operations, having a good strong relation with other department to run the operations smooth, personalised pick up and drop for the VIP and VVIP guests

Front Office Agent: - ensuring all the guest are personally attended and handling guest request and looking after guest preferences, ensuring a smooth check in and check out, taking care of the operator as per the shift, a complete guest engagement and understating guest needs and making sure to fulfil the same.

undergone industrial exposure training. Where I learn the day-to-day operations in all the department like: - Front office, Housekeeping, Laundry, Food and beverages and Food and Production, Human Resource, Sales and Accounts. And also, was trained for basic IT operations in hotel.