sinjusha asokan kamala

Authored procedural documents (BRD, FRD, User stories, Epics, Acceptance criteria) for proprietary software application: led requirements elicitation sessions (including requirements analysis, Workshops, brainstorming sessions), solution assessment and validation, use cases and interface/functionality mock-ups, UATs Facilitated implementation of change requests and enhancement requests.

Implemented Agile management ideals by facilitating exercises such as sprint planning and team-leading stand-up • Co-ordinated and conducted Product training and demonstration for stakeholders • Mastered in live-run activities of new customers • Initiated the implementation of electronic invoicing, resulting in increased demand of system in KSA market • Inspected the market, competitor activities, and contributed to key decision-making • Prioritised high-value work ( MOSCOW, Ranking)

• Collated information for the VAT implementation, resulting in increased demand of system in all markets • Authored procedural documents (BRD, FRD, User stories, Epics, Acceptance criteria) for proprietary software application: led requirements elicitation sessions (including requirements analysis, Workshops, brainstorming sessions), solution assessment and validation, use cases and interface/functionality mock-ups, UATs • Interviewed stakeholders • Facilitated implementation of change requests

• Overhauled bug handling activities, resulting in the improved responsiveness of the bug team by 50 percent • Conducted gap analysis between web based and desktop-based versions of the same project and raised 20 percent to 30 percent of the total enhancement requests in the latest version of the project • Delegated tasks to bug team • Led third party integration • Analyzed the end users and improved customer experiences