About EDV Werke:

EDV Werke is a Tech Consulting and Services company. We expertise around SAP and High-Tech – Industry 4.0. Our dedicated teams offer services such as Service Desk, Software Development, and Data Solutions.

Our nearshore approach allows us to consistently provide skilled experts and to deliver rapid and reliable results. We dedicate ourselves to provide services all over the globe. No matter what timezone or language, we elevate your business to your expected level and beyond.

Tasks

• Actively develop existing businesses and strategies for reaching new prospects and expanding the customer base;
• Contact clients via telephone and mail;
• Maintain accurate records of sales activities and customer interactions in the CRM system;
• Manage social media channels;
• Capability to understand and memorize company’s offerings, technology and products;
• Provide excellent customer service by responding to inquiries;
• Educate prospects/customers about terminology, features, and benefits of products and services in order to drive engagement;
• Administrative work (for example managing post).

Requirements

• Fluent in German and English (full working proficiency);
• Customer service experience in B2B or B2C lead-generating environments;
• Background or experience in Sales/Customer Service;
• Strong communication and interpersonal skills;
• Ability to embrace the team culture approach;
• Works well in a matrix organization.

Benefits

• A competitive salary package and performance-based bonuses;
• Opportunities for professional development and career progression;
• Development opportunities including budget or trainings and workshops;
• A dynamic and supportive work environment.