Media Intelligence Manager

Background:

As a Media Intelligence Manager, you will support the day-to-day delivery and continuous development of the Media Intelligence capability within Group Communications. In this role, you bring clarity to complexity by translating media, social, and reputation data into timely, actionable intelligence.

Combining daily intelligence reporting, deep-dive analysis, and research, you will support diverse stakeholder groups and collaborate closely with external partners, with a key focus on the Swiss and German-language media landscape. Working in close partnership with the Media Intelligence team, you will help identify emerging reputation risks and opportunities, evaluate the impact of communication activities, and enable well-informed, evidence-based decision-making.

Tasks & Responsibilities :

• Deliver and quality-control daily media reviews, alerts, and recurring intelligence products
• Monitor corporate reputation and emerging issues across news and digital channels, identifying and assessing risks and opportunities
• Provide rapid media intelligence, situational assessments, and targeted research during emerging issues or crises
• Conduct resonance and reputation analyses to evaluate communications impact, stakeholder narratives, and key topics
• Collaborate with media monitoring agencies and vendors on day-to-day service delivery, quality assurance, and tool optimization
• Support the timely distribution and publication of corporate media and investor releases across external and internal digital channels

Must Haves:

• Higher education degree in Communications, Journalism, Data Analytics, Political Science, or a related field (or equivalent professional experience)
• 5+ years of relevant experience in media intelligence, media monitoring, or communications analysis (healthcare or corporate affairs experience is an advantage)
• In-depth knowledge of the Swiss and German-language media landscapes and strong news judgment
• Hands-on experience with social listening and analytics platforms (e.g., Sprinklr, Brandwatch, Talkwalker, Unicepta) and media databases (e.g., Factiva, Swissdox)
• Proven ability to analyze complex data sets and translate them into concise, actionable insights
• Practical experience applying Artificial Intelligence (AI) and Large Language Model (LLM) tools to research, intelligence gathering, and workflow efficiency
• Fluency in both German and English (written and spoken) is required

What you will be offered:

• An opportunity to work in one of the world's most important pharmaceutical companies
• Modern campus with plenty of green spaces and meeting areas
• Central location in Basel
• Varied job profile
• Further training opportunities through temptraining
• Working in a dynamic and motivated team

If you are interested please send your application documents addressed to Ms Diana Afonso.

Basel-Stadt Pharma Media Journalism Data Analytics Science Communication Brandwatch Talkwalker Unicepta Factiva Swissdox Sprinklr