Supply Chain Coordinator (m/f/d)

End date: 12-months contract (with the plan to extend for another 12 months)
Workload :100%
Workmodel : Contracting
Location : Basel

Your Responsibilities:

• Ensure smooth, timely, and accurate order processing by entering sales orders into SAP according to defined specifications, considering shipping schedules, credit limits, and master data
• Actively monitor data transmission (iDocs monitoring) and work on reports
• Perform (virtual) goods receipt and (virtual) goods issue if needed
• Prepare and collect all relevant export documents and ensure timely and correct provision to customers and logistics providers
• Release sales invoices to accounting in accordance with ICFR guidelines
• Manage possible issues and discrepancies by initiating necessary steps and corrective actions, involving corresponding stakeholders
• Enter claims in the claim tool and investigate in process issues
• Issue credit and debit notes by considering the month-end and year-end financial timelines and collect necessary approvals
• Maintain customer master sheets and keep them accurate, and initiate changes when required
• Exchange information with different stakeholders (internal & external) via emails and video/calls in English and/or German and/or French

Your Profil:

• Bachelor’s degree in supply chain, customer service, or related disciplines
• 3-5 years of experience in a similar position with a successful approach
• Advanced knowledge of SAP (SD/MM) , MS Office , and Google Suite knowledge
• Language Skills: Great communication skills in English (verbal & written), with German and French being a strong asset
• Customer-oriented mindset with the ability to set priorities and deliver results
• Strong action- and solution-oriented approach with a proactive, can-do attitude
• Structured, process-focused thinking with high attention to detail
• Supportive team player who actively contributes to team success