AI Service Associate (m/w/d)
AI Service Associate (m/w/d)
- Art der Beschäftigung: Vollzeit
- 48.500 € – 60.000 € (von XING geschätzt)
- Hybrid
- Zu den Ersten gehören
AI Service Associate (m/w/d)
Über diesen Job
The Role 👤
We deploy agentic AI systems that handle real insurance claims for DAX-listed insurers. Not demos. Not decks. Production.
We need someone to get into the trenches — operate pilots hands-on, identify where AI replaces manual work, and build the systems that make it scalable.
You'll work directly with the founders (ex-BCG PLs) and elite AI engineers (ex-Amazon, ex-Meta). You'll sit in rooms with C-level insurance executives, helping us to deliver product excellence and scale accounts. But first, you'll process claims, fix edge cases, and ship.
This is an operator role. Year 1 is ~70% execution. If that sounds beneath you, stop reading.
Tasks
What You'll Do 💼
Deliver. Support enterprise pilot launches — from first claim to full operational rollout. Learn what converts a pilot into a multi-million € annual contract.
Build. Turn every manual process into an automated system. Design review workflows. Ensure AI output meets the quality bar of a DAX-listed insurer's customer communication.
Scale. Identify bottlenecks. Compress timelines. Build systems that run with minimal human intervention.
(Internship) → Year 1 → Year 2+ 📈
(Internship): You start at the source. You won’t learn our processes from a manual, but through hands-on execution: structuring data, analyzing client feedback, and automating your first sub-processes. Your goal is to understand how the business breathes at its core and to see if there is a long-term fit.
Year 1: You're in the details. Processing claims, supporting client reviews, building the fully automated workflows. You'll gain strategic context — C-level meetings, business model exposure, full pilot lifecycle — but you earn it through operational results.
Year 2+: Paths open based on what you build.
- Account Ownership — own a major enterprise account end-to-end
- AI Solutions — build the platform and own the delivery model
- Back in the trenches — launch the next pilot, compress timelines further
We promote people who build scalable systems, then move to the next challenge. No predefined career ladder.
Requirements
What You Bring 📄
- Top academic track record or equivalent proof of raw horsepower
- Experience in high-intensity environments: consulting, banking, VC-backed startups
- Structured, analytical thinking
- Strong interest in AI and automation
- Willingness to do the grunt work to find root causes and fix them
- Communication skills for C-level clients and cross-functional teams
- German and English fluency
Non-Negotiables ❗
Client-first. The insurer is your client. Their success is your KPI.
Quality-obsessed. AI output going to a DAX insurer's customers must be flawless.
Extreme ownership. You see a problem, you own it until it's solved.
Low ego. You start in the trenches. You earn strategic scope through results.
Don't Apply If 🚫
- You think operational work is beneath you
- You need structured processes and a 5-year career ladder
- You manage instead of build
- You need to be told what to do
Benefits
Why inca ⭐
Timing. Earliest stage of a category-defining company. The people who join now shape what this becomes.
Learning curve. Enterprise service delivery from ex-BCG PLs managing 7-figure accounts. AI engineering from top-tier builders.
Real impact. No theater. Agentic AI handling real claims at scale.
Ownership culture. Build a scalable system → get promoted to build the next one.
Compensation & Details 💰
Competitive salary + meaningful equity | Berlin (on-site) | EU work authorization required